As a Director, you will be charged with driving critical projects to advance our priorities, growth, and long-range plans. You will be asked to mentor and lead team members through efforts including enterprise growth, customer experience innovation, portfolio management, competitive and consumer insights, business development, M&A, yield management / optimization, and special projects for the CEO and Leadership Team. Your focus will be on how to best drive long-term, value-creating opportunities through deep partnership with leaders and stakeholders across the company.
Strategic Orientation
Customer Impact
Innovation Cultivator
Change Leadership
KEY RESPONSIBILITIES
Drive Gap Inc. Corporate Strategy initiative identification, planning, and success. Activities include:
Identify key issues, structure problems, and develop workplans that drive value creation across Gap Inc. brands
Perform quantitative and qualitative analysis, including financial modeling
Manage regular cadence of reporting and synthesize key insights
Provide leadership and support to cross-functional workstreams
Synthesize findings, develop presentations, and communicate action items/ recommendations to senior management and leadership team
Identify opportunities and drive innovation in customer experience through new business models and/or new capabilities
Support development of annual Long Range Plans across Brands, based on agreed-upon strategies and initiatives
Support recurring efforts to drive insights and build knowledge of key market, competitor, and consumer dynamics. Activities include:
Analyze competitor strategies and performance to identify threats/opportunities across channels and geographies
Mine consumer insights data to identify actionable opportunities for Gap Inc.
Support cross-functional business partners with analytic insights and problem solving
Serve as a thought partner and liaison with business partners outside of Corporate Strategy at all levels, proactively identifying and communicating business issues and sharing best practices across brands
Serve as a mentor / leader for more junior team members to support work planning, hypotheses generation, issue identification, analytical framework development, and career development/growth
Drive program management for large cross-functional new customer experience / capability initiatives across our channels and brands
QUALIFICATIONS
8+ years of professional work experience, preferably with some experience in retail and strategic management consulting
Team leadership experience with multiple direct reports
Demonstrated track record as an outstanding problem-solver and strategic thinker
Comfort with analytical and financial modeling, ability to work with large / complex data sources, and deep understanding of how to link strategy to implementation / financial plans
Able to quickly identify key issues and develop hypotheses
Able to work in and bring structure to ambiguous environments independently
Able to synthesize disperse information into effective strategies and innovative insights, translating complex ideas into simple, actionable recommendations
Very strong written and oral communicator with proven ability to connect with senior executives
Strong ability and willingness to collaborate effectively; works well with others and is considered a true team player
Very strong project and process management skills, including ability to independently disaggregate problems into defined workplans
Able to effectively manage multiple projects simultaneously
PREFERRED QUALIFICATIONS
MBA with 4+ years’ experience at a leading strategy consulting firm, top-tier financial services or technology company
Strong interest in and knowledge of retail industry, preferably with some experience in apparel
Strong business acumen related to consumer-facing businesses and ability to assess impact of decisions on overall business performance
Excellent interpersonal and people leadership skills; strong executive presence
Able to influence using broad range of styles to drive desired result, especially with cross-functional business partners who are not direct line reports
Ability to work in the details without losing sight of the big picture and deliver high-quality end-products on time
Able to identify barriers to successful implementation and capable of working with teams / leaders to mitigate barriers
Experience with developing and implementing value-creation initiatives, such as innovation initiatives incubation, pricing strategy / optimization, M&A activities, etc.
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