Secure and retain business through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors.
RESPONSIBILITIES
Actively prospect and leverage potential new business opportunities within specified customer account(s).
Cultivate strong, long-term relationships with key decision-makers within Account and develop in-depth knowledge of the customer organization.
Maintain general knowledge of all Quintiles services for appropriate cross-sell opportunities.
Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for awards and non-awards.
Analyze potential opportunities and develop sales plans for each target account. Ensure appropriate strategy/solution is proposed to customer. Monitor actions and results against plans.
Coordinate with contracts and proposals to develop proposal.
Work with operations and functional managers to identify sales team and prepares and leads the sales presentation. Educate team participants in customer culture, operational needs/methods and sales techniques needed to close the sale.
Handle follow-up related to the sale and drive completion of contractual documents.
Adapt successful strategies and tactics to meet market demands and financial targets.
Maintain high visibility within customer organization. Monitor customer satisfaction by communicating regularly with customer
Plan and coordinate all customer sales activities.
Record all customer sales related activities in CRM system.
Prepare sales activity report for Sales Management as required.
Serve as a liaison between the customer and technical and operational groups at Quintiles, Inc
All responsibilities are essential job functions unless noted as nonessential (N).
Desired Skills and Experience
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Proven track record at mid-level and high-level contacts.
Excellent Business/Industry awareness and a thorough understanding of industry trends and impact on the business
Solid understanding of commercialization and the principles of drug discovery and development
Excellent analytical skills in assessing and interpreting customer business data
Ability to maintain demanding timelines
Ability to influence others internally and externally
Adaptability and flexibility to changing priorities
Demonstrated ability to work creatively in a fast-paced environment
Attention to detail and ability to work simultaneously on multiple priorities
Ability to work independently and as a team player
Excellent skills using Microsoft Office Suite: MS PowerPoint, MS Word, and MS Excel
Excellent oral and written communication skills
Ability to establish and maintain effective working relationships with coworkers, managers and customers
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Bachelor's degree in Business Management and 12 years related experience, including 5 years of relevant industry (CRO/Pharmaceutical) and/or sales experience; or equivalent combination of education, training and experience
PHYSICAL REQUIREMENTS
Use of keyboard requiring repetitive motion of fingers
Extensive use of telephone and face-to-face communication requiring accurate perception of speech
Frequent travel
Frequent long, varied hours
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