Director Product Management Shoe Lovers San Francisco

Job description
The Director of Product Management would take full ownership for key parts of our product process, and play a major role in growing, building and managing our PM team.

We’re Looking For Someone Who
Is allergic to branded terms and processes such as ‘agile’ or ‘lean’ and believes there is always a better way to build great products.
Is likely a little frustrated in their current role at a lack of autonomy and ownership in how they work.
Is constantly looking for better ways to do things.

Is not a fan of product specs, or handing over documents to a design or engineering team.
Others would describe as someone who simply gets shit done.

We’re also looking for someone who agrees with our high level philosophy on how to build great product. That is, PMs should be constantly talking directly with our users, they should have a very strong understanding of design, they should be obsessing over all the last details of their product, and have unending curiosity for understanding whether their product solves the problems they set out.

Intercom is an incredibly rare opportunity to join a company that is still small but on it’s way to something much bigger, with a meaningful transformative mission, where you would work directly with a product, design and engineering team who’ve come from Google, Amazon, Facebook, Apple and others. And best of all, be early enough to hold a leadership position where you play a key causal role in our success in the years ahead.

Responsibilities
Line manage some of our Product Managers, coaching them, mentoring them, ensuring they are set up to succeed and are successful in their role.
Play a key role in ensuring we ship high quality product in a fast focused manner, including but not limited to inputting into our strategic direction, product and project planning, execution of projects, quality of design and build, helping set estimates for release, and hitting them.
Take full ownership of, and evolve, our product management process.
Take full ownership of areas that we feel we need to focus on and improve. For example, how we measure successful product launches, how we measure product engagement or satisfaction, or how we improve our QA process.
Help grow and build our team, in terms of hiring new people, and coaching and training our existing people.


Requirements
Multiple years working as a Product Manager on apps that are universally recognised as world class.
Multiple years experience of directly managing other Product Managers including coaching, mentoring, and being responsible for their development.
Real hands-on experience of designing and building a product management process, and evolving it over time.
You must be extremely decisive, with the ability to move fast, having a strong bias for action and forward momentum always.
You make logical, cogent arguments, and are predictable rather than ad hoc.
You’re entrepreneurial, you don’t need direction, you're self driven.
You are opinionated rather than consensus driven, yet the teams you’ve worked with love working with you.
You are Bilingual (Spanish and English).


Benefits
A competitive salary
Equity in a fast growing start-up
Regular compensation reviews: great work is rewarded!
Canteen stocked with snacks and drinks daily
Breakfast, lunch and dinner served daily.
Public transport card paid for
Secure bike storage
Free healthcare cover
Free gym membership
Flexible holidays
Generous relocation assistance
Something else that’s important to you? talk to us, we’re flexible

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