Director Policy & Training Excellence Sandoz Princeton

Job Description: • 2-minute read •
The Sandoz Corporate Compliance group is looking for a healthcare Director with a minimum of 7-10 years of experience to join its team headquartered in Princeton, NJ. The Director will be responsible for facilitating compliance through a comprehensive monitoring program and through leadership geared towards effective risk management with oversight over policy protocols, procedures, training and communications. The Director will focus primarily ensuring that an effective policy governance framework is operational, and monitored. The Director will lead and be responsible for two key aspects of Sandoz’ Compliance Program. The first aspect is policy excellence. The Director will collaborate with other members of the compliance function to create a yearly risk assessment, and will en-sure that Sandoz policies cover all of the risks identified in the assessment.

As the ‘owner’ of Sandoz’ compliance policies, this Director will (i) create new policies where needed to govern new activities, (ii) update/amend existing policies to ensure their highest possible quality, (iii) update/amend existing policies where needed to incorporate learning’s from investigations, monitoring, and auditing, and (iv) update/amend existing policies to incorporate changes in the law. The second key responsibility is compliance training. Based on the risks identified in the yearly risk assessment, the Director will develop a yearly training plan that covers all key policies and risk areas. Specifically, the training plan will cover broad topics such as code of conduct, anti-bribery, and online e-training applicable to all employees, as well as customized training with a focus on the commercial, clinical, and medical functions. The Director will partner very closely with all functions for which customized training is required to intimately understand their activities, and will research case law, guidance, settlements, and changes in the law to ensure the training accurately reflects the current legal landscape. Additionally, the Director will provide training to applicable Sandoz associates in a creative but meaningful way, measuring comprehension, and tracking attendance/completion of training to help ensure adherence to the law and the company’s ethical standards of practice.

Major Accountabilities:

• Primary member of the compliance team responsible for managing the creation and maintenance of functional and compliance policies.
• Partner with Compliance Director of Policy, Training and Communication.
• Analyze the adequacy, reliability, efficiency, effectiveness and compliance of policies, procedures, and training across all Sandoz functions.
• Work with Sandoz and Novartis functions to develop new and enhance existing policies, procedures, and training.
• Coordinate the execution of scheduled audits of policies, procedures, and training
• Contribute to audit report responses regarding Processes, SOPs, Work-step instructions and Training
• Give guidance and feedback to senior management regarding policy controls for identified areas of risk, and lead efforts to reduce compliance risk
• Support and assist in corrective training and/or other tasks to remedy compliance issues identified
• Serve as a resource in responding to compliance questions and issues related to policies, procedures, and training
• Oversee and manage updates of policies and posting to company intranet
•Manage full implementation of a yearly training plan based on key sources such as the risks identified in the yearly risk assessment
• Work closely with business functions to coordinate training activities, embed learnings within the function, and to receive feedback about areas where new or additional training is needed
• Measure comprehension of the educational content and satisfaction with the training program to ensure a feedback loop and continuous improvement
• Develop fun, creative, and innovative means of delivering the educational content
• Oversee completion of required computer based e-training courses
• Provide consistent, reliable, and accurate reporting on the state of compliance training activities at Sandoz to the Compliance Officer and Corporate Compliance Committee
• Meticulously document all training activities and materials in the company’s records management system
• Partner with the head of monitoring/auditing to update policies as needed based on the findings of monitoring/auditing, and to incorporate all such policy updates into future training
• Partner with the head of investigations to update policies as needed based on the findings of investigations, and to incorporate lessons learned where appropriate into future training
• Work with the Canadian Compliance Officer to ensure that he/she has all necessary policies and a yearly training plan in place in Canada to cover all material risks

Key Performance Indicators:
• Detail-oriented, high-energy, and self-sufficient – driving projects to completion independently with the utmost integrity.
• Produces high quality work with minimal oversight from Manager.
• Possesses a ‘can-do’ attitude and the ability to work collaboratively with internal business partners.
• Handles confidential matters with discretion and judgment.
• Manages workload and work product to support Manager efficiently and in a solution oriented manner.
•Measures performance and personal development against annual Performance Objectives established by the functional Vice President and Manager.

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