The Director of Design for International eCommerce establishes and drives the overall strategy for design and execution of our e-commerce properties. This is a senior-level role with significant responsibility, creativity, technical expertise, and business sense required.
Responsibilities:
• Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of designers.
• Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions.
• Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams.
• Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies.
• Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps
• Gain strategic alignment within and across the organization
• Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement)
• Manage and approve prototypes, specification documentation and style guides.
• Provide overall direction for design.
Position Summary
The Director of Design for International eCommerce establishes and drives the overall strategy for design and execution of our e-commerce properties. This is a senior-level role with significant responsibility, creativity, technical expertise, and business sense required.
Minimum Qualifications
• Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 7 years user experience design or related field OR 11 years experience in user experience design or related field.
• 2 years of supervisory experience.
Additional Preferred Qualifications
• Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field.
• 8 years experience in software design or related field.
• 6 years experience in eCommerce or related field.
• 2 years experience developing user experience solutions with agile methodology
• 2 years experience designing front-end user experience solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, or related skill.
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