The Director, Global Training and Artistry Programs will lead NARS Artist via the strategic development of innovative training programs to elevate artistry and selling/service skills and promote long term development and retention.
This position operates in a team-oriented environment and works closely with Global Sales, Marketing, Product Development, Communications, Digital and e-Commerce to drive alignment and execution on all Education initiatives on a global basis. The key responsibilities include:
•Identify key methods to elevate and advance NARS artistry and engagement
•Consistent communication with Global Markets to ensure programs reflect regional needs. Adaptation of programs for Global markets.
•Partnership with Global Sales, Marketing and Product and Development on launches and initiatives to define product positioning and selling strategies
•Coordination and management of artwork requests, and communication of layout and copy direction with NARS Creative department and graphic designer
•Elevated presentation/delivery of programs to Global Trainers for consistency worldwide
Essential Job Duties
Conceive, Develop and Write Training Programs
•Design modern, interactive formats and workshops, printed training materials and selling tools that communicate corporate objectives to drive new launch activity and propel core category growth.
•Seasonal Seminar: Create vision, concept and strategy including theme, selling and service direction and launch perspective
-Leverage NARS makeup artistry authority and advance artistry, selling and service skills
-Develop Product Fact Sheets
-Design selling tools to support launch initiatives
-Define seminar visual elements (PPT/Film/Digital) to support formats
•New Hire Orientation and Basic Seminar: Advance formats via progressive forums and interactive workshops
-Deliver all training formats and tools for global markets with direction for local adaptation
-Update NARS Worldbook to reflect new launch activity and brand guidelines
-Partner with Global Communications/e-commerce to synthesize information for multi-purpose use
•All Content
-Define and translate Seasonal and Basic content for NARS eLearning site
-Continuously research methodology to define and implement best practices
Development of International Markets
•Partner with Americas, EMEA and Asia Training Directors and International Trainer to define
and address specific market needs
•Adapt formats and tools for Global markets
•Deliver program and artwork files and oversee development of programs within individual market
•Seek new methods to elevate and advance Artist performance and International brand growth
Delivery and Measurement of Training Programs
•Model ideal standard of presentation with each program to Lead Trainers and Int’l Training
Managers at bi-annual Summits
•Establish interactive format to challenge and elevate Trainers’ skills and delivery
•Coach Trainers on presentation style to instill and insure consistent performance
•Coordinate Marketing, Sales and Product Development participation to enhance knowledge
•Travel to US and International markets to evaluate impact and effectiveness of programs/elicit Artist and Field feedback
•Lead, inspire and motivate team
Qualifications
•Minimum 6 years experience in beauty/Global Education
•Strong leader with flexibility and ability to function in a fast paced environment
•Exceptional communication skills (presentation/written)
•Equally strategic and creative
•Proven track record in design, execution and measurement of education programs
•Experience in adult learning techniques. Specific experience in classroom style seminar training
•Superior attention to detail/highly organized
•Energetic, highly motivational and dynamic personality
•Exceptional artistry skills
•Solid coaching abilities
•Ability to travel 10%
•Proficient in Microsoft Office Suite and Publisher. Experience with InDesign a plus.
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