Job Description
Why Work at MetLife?
If you want a career that has the reach to affect peopleeverywhere, this is the place to be. At MetLife, we’re experts in providingproducts and services that allow our customers to enjoy life and build safetynets they can count on. We’re committed to extending the same unmatched supportto every one of our associates, so they can thrive in every way. Here, you’llwork as an integral part of one of the most talented and diverse teams in thebusiness. And no matter where your ambitions are found, you’ll be challengedand encouraged to achieve your greatest potential every day.
Frommentoring with the best minds in the business, to tuition assistance forspecific areas of interest, MetLife provides significant opportunities toensure our employees keep advancing their expertise at every stage of theircareers
Employee Benefits
MetLife is dedicated to providing meaningful benefit programs and products toassociates and their families – geared toward health, wellness, financialprotection and retirement savings – to help you manage the "if" inlife. Our core employee benefit plans and other programs that support work andlife balance offer considerable flexibility and choice to support the needs ofour diverse workforce. These programs include:
Medical/Prescription Drug and Dental coverage
401(k) Savings Plan with Company match
Defined Benefit Retirement Plan
Short-Term and Long-Term Disability Plans
Company-Paid Life Insurance
Paid time off and paid holidays
Flexible work arrangements
Tuition assistance program
Wellness and fitness programs
Adoption assistance
And much more…
Line ofBusiness Overview
Marketing careers at MetLife play a pivotal role inpositioning a wide array of insurance and financial services products that areessential to our success and our mission of building financial freedom forpeople everywhere. MetLife's core marketing functions work together to providethe insight and knowledge needed to generate successful, comprehensive,end-to-end solutions that are critical to our varied lines of business. As oneof the most recognized brands anywhere, MetLife offers jobs in Marketing with atruly global reach.
From conducting market research and analyzing competitiveintelligence to identifying market opportunities and developing communicationsprograms, careers in marketing at MetLife are as dynamic as the markets weserve and as diverse as the marketing functions we perform. We actively seekexperienced marketers with proven track records of success in the followingdisciplines: market research, competitive intelligence, communications,database management, lead generation, marketing strategy, business developmentand sales support, incentives and recognition, field marketing, andmulticultural marketing. Whether you have a degree or related industryexperience, we'll provide you with the tools, training and opportunities you needto reach your professional goals at every step of your career.
Job Description
Position Summary:
The Direct Distribution CaseManagement operations director is responsible for managing and improving thepolicy placement process for Life Insurance applications completed through theDirect Distribution channel. The candidate will improve the buying process forconsumers and associates by coordinating information flow between telephonesales centers, underwriting, and case managers; motivating and trainingparticipants to achieve peak performance; establishing management reporting tomonitor the business; and coordinate the implementation of process improvementsPrincipleResponsibilities:
Primary Responsibilities:
1. Optimize performance ofunderwriting and case management staff and processes and ensure capacity is inplace to efficiently handle current and planned sales volumes.
2. Coordinate activity betweendirect sales activity teams; front line sales, case managers, and underwritingto ensure effective communication and fast underwriting decisions.
3. Develop and monitor productivityand quality performance metrics for associates involved in the placementprocess.
4. Coordinate partnerships betweenUnderwriting and External partners (Paramed, APS vendors) to optimizeperformance and maintain cost discipline.
5. Develop and implement trainingcurriculum to continuously improve quality and productivity
Desired Skills & Experience
Job Requirements
• Knowledge of Life Insuranceunderwriting process
• Analytic reasoning capabilities
• Motivation through leadership
• Process improvement capabilities
• Project management skills
• Oral and written communication
• Inductive and deductive reasoningskills
• Negotiating with partners andvendors
Travel is required in thisposition.
Apply Now - Resume or CV with Job Post Title
Email: jobs@aarenconsultants.in
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