The successful candidate will work closely with Fraud Operations groups as well as other stakeholders across the Firm. The role requires the candidate to have an understanding of system architecture principles, project management fundamentals, and process analysis and design best practices. The successful candidate must also be able to analyze the commercial impact of business decisions.
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- A skilled Business Analyst with a strong track record developing functional knowledge
- A strong proponent of project management discipline principle
- Motivated and excited by a role with changing priorities and objectives
- A good team player
The candidate should be a dynamic individual who has a solid understanding of process re-engineering and a strong project management discipline. This individual must have exceptional interpersonal and organizational skills, be able to plan and manage multiple projects simultaneously, feel comfortable communicating with all levels of staff and have a history of consistently executing against plan. The successful candidate will be able to conduct activity and cost analysis, process mapping, and constraints analysis and root cause identification. The candidate will also help develop solutions for mitigating identified risks/issues and/or improving efficiency.
QUALIFICATIONS
The successful candidate will be responsible for:
- Program Governance and Reporting
- Establishing governance around program reporting, tracking of risks and issues, project status and deliverables
- Tracking and reporting status on all projects being completed by individuals across Operations
- Working with the stakeholders to prioritize work and drive milestones
- Financial management and cost/benefit analysis
- Business Process Definition
- Identification of appropriate data sources (both qualitative and quantitative) for analysis when presented with business issues
- Sourcing and analyzing data to provide insight into issues
- Drafting recommendations to address business needs based on analysis
- Defining solutions (process-based, reporting-based, technology-based) to business issues
- Implementing processes, tools, reporting solutions defined
- Documenting business requirements
- Issue and Risk Management analysis
- Preparing test strategy, creating test scripts and coordinating testing with Operations
- Liaising with IT colleagues to ensure that business requirements are clearly understood
- Project Management
- Facilitating cross-functional groups to achieve common goals
- Project Planning and Control
- Governance/Stakeholder Management
- Defining analysis- and implementation-focused project plans for self and small teams
- Tracking and reporting status on cross-divisional projects being completed by individuals across Operations
- Relationship Management
- Developing an effective network of relationships across Operations
- Influencing and collaborating effectively with project resources not in the same reporting line
Skills Required:
- Minimum of 5 -7 years process improvement, business analysis, and project management experience
- Clear understanding of project management and business analysis approaches. Demonstrated experience in managing multiple projects through the various phases of project management lifecycle.
- Experience in business process re-engineering methodology
- Strong quantitative and qualitative analytical skills and a creative and flexible approach to problem solving
- Keen attention to detail
- Experience with Project governance/Stakeholder Management
- Experience with Issue tracking/resolution and Risk Management Analysis
- Ability to deal with ambiguity and define approaches to bring un-focused issues to resolution
- Strong communication and influencing skills
- Strong sense of ownership and accountability for work
- Fluency with all MS Office tools, including Access, Project, and Visio
- Strong interpersonal skills, team player
- Exceptional written and verbal presentation skills
- Excellent problem solving skills
- Self-starter, ability to work with limited supervision
- Confidence, poise and ability to work at all levels of an organization
- Solid basic understanding of the sales and trading business
- Bachelors Degree
Skills Desired:
- Project experience for financial services industry clients/or major consulting firms
- Experience working in or managing a PMO for projects
- People and team management experience
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