We're looking for an exceptional product leader to join the Salesforce Search team and help revolutionize enterprise search.
Search is critical at Salesforce; it's the #1 most-used feature. We help Salesforce users discover or retrieve the information they need in order to get the job done, over 100 million times a day. Search at Salesforce is only getting more important as the company's product portfolio and index grow. And with advances in artificial intelligence and machine learning, the work we're doing is getting even more exciting and impactful.
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Title could be Senior Product Manager or Director of Product Management, depending on candidate's experience.
Responsibilities:
Drive the success of our Salesforce Search product.
Leverage market analysis, competitive understanding, and customer research to define the roadmap for Search capabilities and bring the best of consumer web social and collaboration technology to the enterprise.
Leverage the latest advances in machine learning and artificial intelligence to give users exactly the search results they need
Work with engineering, data science, and other research teams to advance the future of search
Translate product strategy into detailed requirements and prototypes, and then work with designers, developers, and quality engineers to implement these features.
Facilitate communication throughout the development process between a variety of internal teams as well as customer facing teams, ensuring that products satisfy customers' needs and are highly adopted.
Interact with customers to get product feedback and identify additional market opportunities.
Desired Skills/Experience:
Solid understanding of search technology and concepts; ideally you've done a lot of work in Search before
Understanding of data science / machine learning / artificial intelligence concepts
4+ years of experience in Product Management
Experience researching and analyzing user needs
Excellent organizational skills, analytic capabilities, and attention to detail.
Proven ability to influence cross-functional teams without formal authority. Strong communication skills.
Demonstrated experience in the agile software development process.
Strong user experience/design sense, with a record of building great products.
Experience in designing, developing, and building collaborative or social web technologies, either in the consumer or enterprise space.
Working knowledge of the Salesforce products, APIs and administrative controls.
Experience presenting to executive leadership and handling sensitive customer escalations
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