Salesforce is currently seeking a Director of Product Management to work on Community Cloud - and help revolutionize the way people collaborate at work and with their customer and partner ecosystems. We're looking for a team player who is passionate about building products and has proven experience bringing them to market.
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Drive the success of our Communities product. Leverage market analysis, competitive understanding, and customer research to define the roadmap for Communities and bring the best of consumer web social and collaboration technology to the enterprise.
Build out the next generation user interface for the Communities product with an emphasis on creating templates for common use cases.
Translate product strategy into detailed requirements and prototypes, and then work with world class designers, developers, and quality engineers to implement these features. Bring a detailed eye for user experience and design to ensure features drive high adoption and customer enthusiasm
Facilitate communication throughout the development process between a variety of internal as well as customer facing teams, ensuring that products satisfy customers' needs and are highly adopted.
Serve as a product evangelist with Marketing, Sales, and the go-to- market organization to help them understand the vision, roadmap and best practices.
Interact with customers to get product feedback and identify additional market opportunities
Required Skills/Experience:
Master's degree in Computer Science, Product Design, Business Administration, Engineering or related field.
5+ years of experience in Product Management or related field. Demonstrated experience in the agile software development process.
Demonstrated experience in gathering and transforming customer needs into an actionable product vision and requirements definition
Experience in designing and building rich consumer and/or enterprise communities. Experience building products with a rich and extensible user interface.
Excellent organizational skills, analytic capabilities, and attention to detail.
Proven track record of executing on cross-team projects. Strong communication skills.
Strong user experience/design sense, with a record of building great products.
Desired Skills:
Experience in designing, developing, and building collaborative or social web technologies, either in the consumer or enterprise space.
Experience presenting to executive leadership and handling sensitive customer escalations
Working knowledge of the Salesforce products, APIs and administrative controls.
Masters in Business Administration (MBA)
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