Microsoft is looking for a WW Director of Learning & Development, a position that plays a critical role in driving integrated learning and development for the Sales, Marketing & Services Group.
Partners with HR and business leaders to set the SMSG leadership & management development strategy and operational plans.
Drives common SMSG learning & development architecture/roadmap, design principles, and deployment methods to ensure high quality learning experiences and ROI, and cost effective delivery
Leads the design and implementation of core learning assets for leaders, managers, and key talent - accelerating the development of capabilities needed in the future.
Leads the design and delivery of key SMSG leadership programs and experiences to include The Leadership Experience, The Manager Experience, hi potential experiences, etc - delivery aimed at ‘readying’ leaders for the future.
Works with Segments, Field and COE to identify learning needs and assess the impact of current programs, and identify critical areas of future development and ensure that the information is used to prioritize COE and SMSG investments and focus areas.
Serves as partner and connection point with COE to identify key priorities and content, and help drive effective deployment. Contributes to and leverages COE programs and learning content to meet SMSG and MSFT needs.
Stays abreast of industry trends and their impact on leadership expectations, and trends in learning - and brings both into MSFT/SMSG to ensure the work is relevant and timely.
Develops consistent measurement and ROI metrics for all SMSG learning programs to ensure impact and business return.
Track progress and impact of L&D investments, and recommends changes to increase ROI and effectively balance investments in building the required skills/capabilities for today and tomorrow.
Drives management excellence core and common content, design and delivery approaches with the goal of growing management capability systemically across SMSG. Engages both business and line HR leaders in design and delivery.
Is called on by Segments and Field HR to help increase the effectiveness of leadership teams through meeting design, external resources or personal involvement.
Continues to grow learning & development capability in direct team.
Experiences and Capabilities Expected
Ability to assess and translate business strategies and leader/manager implications, and identify relevant solutions
Strong assessor of talent and able to coach for development, with exceptional consultative and facilitation skills and ability to influence senior leaders
Exceptional knowledge of learning & development, organizational capability building principles, strategic planning and change management methodologies
Demonstrated managerial skills, leading direct and indirect teams
Known collaborator, works well within a matrix
Strong project management skills
7-10 years in related Human Resources and Leadership Development roles
Both Line and Corporate/Center experience is a plus
Related BS/BA degree; MBA is a plus
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