Lead prioritization of opportunities and issues to ensure teams are focused on those areas with greatest impact/value to the business.
Work closely with technology service-provider partners that support the overall capability (Key Lime, User Zoom, Motivate Design, etc.).
Drive roadmap and adjust project budgets, timelines and deliverables when project scope is changed in order to re-set project expectations and outcomes to clients and management.
Serve as a consultant and subject matter expert to the organization regarding how UX and Digital related services can be leveraged more holistically to solve Company challenges.
Act to drive optimization and innovation in digital solutions. Utilize knowledge in technology, business and user experience expertise to enable optimized approach to delivery and management.
Leverage deep understanding of user behavior and supporting analytics to make recommendations for technology solutions, roadmap and innovation for clients.
Identify technologies that drive business efficiencies as well as tie to online marketing, social, mobile, location and emerging technologies.
Manage strategic direction and execution of complex technologies, with a deep understanding of industry trends and direction.
Manage overall budget responsibility for services provided, as well as key agency and vendor relationships and technology capability guidelines and best practices for the business.
Manage teams of contractors, including assessing and assigning project workloads, ensuring overall projects are on track, and proactively identifying course corrections when needed.
Leveraging a user-centric approach, use the latest technology/methodologies and needs/benefit analysis to identify most appealing solutions, including cost/benefit and ROI.
JOB REQUIREMENTS
Related Work Experience:
10 years minimum required
Education:
Bachelor’s Degree
LEADERSHIP BEHAVIORS
Drive Innovation: Generate new or unique solutions and embrace new ideas that help sustain our business (encompassing everything from continuous improvement to new product and package innovation).
Collaborate With System, Customers, and Other Stakeholders: Develop and leverage relationships with stakeholders to appropriately stretch and impact the System (Company and Bottler).
Act Like An Owner: Deliver results, creating value for our brands, our System, our customers and key stakeholders.
Inspire Others: Inspire people to deliver our mission and 2020 Vision, demonstrate passion for the business and give people a reason to believe anything is possible.
Develop Self And Others: Develop self and support others’ development to achieve full potential.
TECHNICAL SKILLS & KNOWLEDGE
Demonstrated understanding in the areas of user-centered design and system development, knowledge management, content systems, business process management, web and mobile technology, communication and supplemental delivery and distribution systems, and analytics.
Proficiency in conceptualizing and translating business requirements into specific system functionality that map to business goals.
Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.
Ability to lead and develop people.
Effective verbal and written communication skills for the purpose of providing information to senior leaders, peers, stakeholders, clients, vendors and staff.
Analytical understanding of digital space and digital marketing concepts, agile product management methodologies.
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