The Business Development Director position is a key sales role within the TCS High Tech Unit sales team for North America, responsible for executing regional sales and business development strategies for target companies within the sub-segments of the Hi-Tech Unit. The Hi-Tech unit includes the following Industry sub segments: Software/ISV, Electronics, Professional Services (Accounting, Consulting, Real Estate, Staffing, Law firms).
The candidate will play a hunter role, responsible for acquiring new clients for TCS. He will target sales of TCS’s entire portfolio of IT Outsourcing services including Consulting, Enterprise solutions, BPO, ADM, Testing, Infrastructure and Engineering Services, for targeted firms. The position’s primary responsibility is to achieve new sales results for TCS’ services in the sales regions identified above. The candidate will develop revenue-producing relationships with decision-making CXO level executives at targeted firms, as well as drive the sales cycle of all assigned sales opportunities from initial prospect communication through contract execution. The role is supported by on-site and offshore Pre-Sales & Solutioning teams.
Responsibilities
Achieve monthly, quarterly and annual sales targets established by the HiTech Sales Head and execute business development, offering positioning and sales strategies as a member of the HiTech sales team for North America.
Achieve lead generation, prospecting and other sales management goals designed to build an optimal sales pipeline.
Personally develop strong, long-term relationships and referrals with senior management at targeted firms
Manage the end-to-end sales process for all opportunities including initial client communication, on-site presentations, RFI response, multi-day client workshops, RFP response creation and submission, negotiation and deal signing. The candidate is the focal point for all communication and sales activities with prospects and customers.
Work in close collaboration with TCS’ presales team & delivery teams to ensure that proposed offerings and services fully meet customers’ business and technology needs.
Provide support to customers during initial phases of an engagement. Follow up and ensure total client satisfaction through the lifecycle of the relationship.
Support the team’s market research and competitive positioning analysis in partnership with regional presales, marketing and product development staff.
Adhere to all TCS Sales, Human Resource, and corporate ethical policies, standards and guidelines.
Demonstrate strong personal communication and presentation skills to establish interest, credibility and trust.
Desired Skills and Experience
Skill and Experience Requirements
Strong hunter profile with a proven track record of success in selling technology IT offshore based outsourcing services
Demonstration of ability to prospect, qualify and close multi-tower large IT services opportunities
Demonstration of a consistent over-achievement of large client acquisition and sales revenue targets.
At least 5 years of experience in selling IT services within the region, preferably working in a leading IT services & products firm with prior experience of working with offshore (India) teams.
Strong local contact base and access to alumni, local associations, industry associations within the region.
Good understanding of one or more of the industry segments within the High-tech Unit.
Experience with vendor selection processes including RFI and RFP issuance and response management;
Experience of working on opportunities run by Third Party Advisory Firms such as ISG, KPMG, PWC, Pace Harmon etc.
Understanding of customer decision making criteria as it pertains to offshore services, consulting, enterprise solutions
Ability to maintain strong sales management focus during sales cycles that are typically six months to one year in duration.
Demonstrated ability to manage often complex negotiations with senior-level business and technology executives at leading High Tech firms.
Prior experience in relationship building with industry executives at trade shows, conferences, industry events and professional association meetings.
Strong analytical and negotiations skills.
Thorough command of English, both written and spoken.
Travel Requirements
The candidate is expected to travel regularly to regional prospect and customer locations to support lead generation, sales presentations, contract negotiations, engagement implementation, and ongoing relationship building.
Education Requirements
Bachelor’s degree required. MBA a plus.
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