Director Learning & Development Boys & Girls Clubs of San Francisco

Job Description
The primary role of the Director of Learning & Development (DLD) is to lead the organization’s training and professional development program. This includes partnering with leadership team and key stakeholders to develop training curriculum for program and administrative staff. The goals for the position are to improve staff engagement and retention: track staffs completion of training: collaborate with the Human Resources Department to develop career-paths for key positions: and support the Human Resources Department to market professional development in the hiring process and beyond.
Training & Professional Development opportunities are directed to the following groups by these approximate percentages: Program staff (80%) and Administrative staff (20%).

Key Roles (essential Job Responsibilities)

Development of training program - 40%
Partner with the internal Training Committee and the HR Committee to support the recommendation and delivery of training programs
Assess needs, as well as design, implement and manage ongoing training programs to influence highest development of staff for purposes of maximizing performance, developing careers, and reaching the organizations strategic goals, including retention and engagement.
Identify youth development trends and incorporate them into staff trainings in a way that provides social and experiential learning opportunities
Expand and develop content for all new and existing programs
Develop and maintain Subject Matter Expertise (SME) knowledge base in core areas related to BGCSF services including youth development, youth employment/workforce development, academic success/education, youth leadership, and health and fitness awareness
Ensure BGCSF’s core values and organizational philosophies are incorporated in all learning and development activities
Ensure adult learning principles and member focus are incorporated into

Administrative - 30%
Compile and maintain library of existing and newly developed trainings (videos, PowerPoint, etc.)
Partner with the Director of Outcome Measurement to develop trainings for identified skill gaps
Create and implement a feedback process including level 1 evaluations, expand them based on expected program outcomes and provide periodic updates to key stakeholders.
Conduct content updates based on feedback gathered to continue to create measureable impact
Develop and execute against the planned annual training calendar and report on progress and impact
Promote and inform Staff of all training programs
Create visuals that graphically depict training program components and outcomes to support marketing of programs in hiring process and beyond
Create resource guide of external trainings and establish a vetting system
Partner with HR Committee to leverage tracking system for all trainings that program and administrative staff attend

Facilitation - 30%
Facilitate management orientation program to introduce new managers to the expected leadership approach and management skills
Host train the trainer sessions to ensure delivery of training meets organizational standards
FacilitateNew staff Orientation, Integration and Leader’s in Training Programand other programs as developed
Facilitate and plan all other staff training days in partnership with Club leadership teams

Skills/Knowledge Required
Experience developing customized curriculum
Strong facilitation skills
Strong ability to organize data and processes and archive for future reference
Ability to manage multiple projects concurrently
Bachelor's degree from an accredited college or university, or equivalent experience
A minimum of 5 years work experience in a youth serving non-profit organization
Ability to navigate learning needs and resources to determine if it’s better for the organization to 'build' or 'buy' the solution
Ability to present information effectively
Ability to manage and/or collaborate with other training resources
Strong analytical skills and attention to detail
Excellent written and verbal communication skills
Excellent interpersonal skills with drive and passion for development of people
Proven ability to influence and build relationships both within the organization and with external sources
Ability to work with minimal to moderate supervision
Thorough knowledge of youth development theory


Preferred Skills/Knowledge
Strong computer skills; specifically well-versed in Word, Excel and PowerPoint
Ability to drive an automobile in CA


Physical Requirements/ Work Environment
Must be able to lift 15 lbs.
Must be able to stand for at least 1 hour
Must be able to sit at computer workstation for long time periods

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