We are seeking a Director of Innovation & Design Strategy to lead Innovation Strategy and Design Thinking for FCAT Europe, based at our Dublin, Ireland office. The Fidelity Center for Applied Technology (FCAT) is the innovation catalyst within Fidelity Investments. We inspire the organization to creatively develop new products and amazing customer experiences. The Director of Innovation and Design Strategy will be responsible for optimizing the innovation strategy for the Ireland sites and will coach others and consult on innovation and design thinking programmes across the business. You will also work with FCAT incubators; small teams run like start-ups working on challenging, ambiguous, human-centered problems worth solving.
The Expertise We’re Looking For
Have 10+ years of experience in Innovation Strategy & Execution/ Design Thinking / Design Research / Design Strategy
Have been responsible for the successful implementation of an innovation strategy across a large diverse organization
Experience teaching and applying Design Thinking principles, tools and application with a non-design audience
Experience facilitating group workshops
Possess the ability to design and execute qualitative research using a number of methods based on project goals and timelines
Can inspire and co-ordinate a cross-disciplinary team in empathy work and ideation
A synthesis star – ability to get to the “so what,” actionable insights, key frameworks and opportunity areas from research so the whole team can move forward
A story-crafter and teller
The Purpose of Your Role
The Director of Innovation & Design Strategy in Dublin will own the strategy for embedding mature innovation behaviours into our Ireland workforce and enabling the further adoption & practice of design thinking across the company. You will create and facilitate workshops, design and execute meaningful research, mining insights for value-creation, opportunity and break-through thinking.
Questions guide our work. How do we transform innovation from an activity to a behavior? How do we spark people to be human centered in highly analytical work?How do we empower people to iterate and test qualitative concepts to complement analysis? How do we get teams to embrace failure? How do you start a movement for change?
Do these questions interest you? Do you have a desire to be a leader & teacher in helping others achieve higher levels of innovation? If so, and you can blend innovation and design strategy with an execution mindset - we’d love to get to know you.
The Skills You Bring
A Meaningful Leader – You can lead and influence others focused on teaching, thought-leadership and opportunity development. You are able to effectively motivate others and expand the value of Design Thinking
Create a Vision and Execute – You can create a vision and approach to the application and scaling of innovation and design thinking across the firm. You can identify areas of greatest impact and manage to delivery.
Communicating Purpose and Impact – You can effectively craft the story of the team’s work and the value created. You broker buy-in and enthusiasm from stakeholders at all levels.
A Superb Collaborator - You inspire those around you, cultivate great relationships and generate energy and enthusiasm on teams and projects.
A Courageous Innovator - You question the status-quo, instigate change and navigate ambiguity acting as a catalyst for change. You love to design experiments, test prototypes and take the learnings as a springboard for action and iteration.
The Value You Deliver
Deep expertise in Innovation and Design Thinking strategies and practices
Desire to be a mentor & teacher, inspiring others to achieve higher levels of innovation
True concern for users and desire to make the world a better place for them
A love of ambiguous problems and the ability to capture a clear and concise design strategy
A high energy self-starter, collaborator & communicator with an experimental, can-do mindset
An inspirational visual thinker and storyteller
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