Director Architect Of Telephony & Video Engineering Comcast Philadelphia

Job Description: • 2-minute read •
Responsible for overall real-time voice & video collaboration experience across Comcast. This role will stay abreast of technology trends, devise solution strategies, produce product roadmaps and drive overall project execution to deliver and enhance capability for the business. Collaboration tool strategies should encompass a multitude of interfacing technologies and includes working with vendor partners to drive feature enhancements that further Comcast's goals to provide intuitive, value-added technology experiences.

Create the overall technology strategy including objectives for systems that ensure quality of service andoptimize the video, voice, and collaboration experience. Focus attention on the development of next generation systems. Align operational plans with business objectives. Provide subject matterexpert guidance to teams and employees as required. Develops processes and procedures todrive efficiencies, assist in development, and meeting of,departmental goals. Provide leadership and direction for teams which may include multiple functional areas.

Core Responsibilities:

-Research and lead others in investigation of new technology areas. Work with industry partners to identify necessary systems and to develop new standards. Remain abreast of new products and technology.

-Architect solutions to satisfy business and product needs in near and long term timelines. Develops business cases, roadmaps and models to influence strategic spending.

-Direct and forecast technology needs to meet business objectives. Recommend action plans or solutions. Influences design and development strategies

-Implement major technology projects and changes

-Advise customers and stakeholders regarding technology direction and related issues.

-Drive continuous improvement in the development of both solutions and the team members

-Train, evaluate, coach and counsel employees to improve skills in troubleshooting and customer service

-Communicates and manages all performance objectives to ensurecompliance with company philosophy and business goals.

-Lead and develop direct reports

-Consistent exercise of independent judgment and discretion in mattersof significance.

-Regular, consistent and punctual attendance. Must be able to worknights and weekends, variable schedule(s) as necessary.

-Other duties and responsibilities as assigned.

Job Specification:

-Bachelors Degree or Equivalent
-Generally requires 10+ years related experience

Desired Skills:

-Experience with Telephony Infrastructure (Cisco, Avaya)

-Experience with video, content sharing and collaboration tools (WebEx, Skype)

-Experience with social networking and messaging tools (Yammer, Slack)

-Experience with voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.)

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