Technical Program Manager Quality Measurements Facebook New York

Job Description: • 2-minute read •
Instagram is looking for a Technical Program Manager to direct engineering and operations for data quality measurement and collection. As a TPM on Instagram Engagement, you will help drive product quality, working with third-party vendors and crowd sourcing projects that contribute to holistic quality measurement. In this position, you will help define, build the roadmap, and help lead the engineering execution of the Metrics & Evaluation platform. The ideal candidate will be a detail-oriented, get-things-done professional who can think strategically, adapt quickly, and rapidly earn credibility and trust with all levels of the organization.

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They will have demonstrated the ability to coordinate with cross-functional leads on time/mission critical operational issues spanning policy, legal, communications, product, technology, finance, HR, and other interdependent teams. This person will be highly organized, productive, poised, and able to thrive in high-pressure, time-sensitive scenarios.
Responsibilities

Articulate the technology, requirements, goals and milestones of your team
Understand and own metrics and key performance indicators
Support and grow team of project specialists
Work with TPM, PM and Engineering to define your team's strategy
Lead all program management aspects and the successful execution of complex, cross-functional projects
Build alignment among key project stakeholders and escalate key decisions as required
Spot and creatively solve complex, cross-functional operational issues, often unique to each project and third-party vendor
Continually refine best practices for cross-functional program management
Manage and allocate operations budget
Improve data collection efficiency and decrease costs
Minimum Qualifications

B.S. in a technical discipline or equivalent experience
2+ years people management experience
Knowledgeable about information retrieval measurements and methodologies
Experience in social media, software, Internet or digital media industries
Willing to wear multiple hats, able to deliver high-quality results in an often ambiguous and rapidly changing business environment
Open to domestic and international travel
Communicator with analytical skills and business sense
Preferred Qualifications

3+ years in a management consulting, or similar strategic program management role for a tech or consumer company

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