Establish, coordinate, and execute the National Clinical strategies to positively impact patients’ outcomes, lead clinically, and drive patient loyalty. Contribute to the establishment of the vision, strategy and annual goals and objectives of the business. Ensure alignment, optimize teamwork, and build partnerships between clinical, field and enabling functions. Build customer relationships to lead and drive changes focused on reducing HCP burden and improving clinical outcomes.
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· Provide strategic leadership and direct Regional Clinical Program Mangers to optimize resources to drive patients’ outcomes
· Drive adherence to role clarity in new model and ensure talent/performance management
· Provide insight to IIM Americas Sr. leadership team and highlight clinical priorities at the leadership level
· Provide national oversight to the Point of Care program (account placement, compliance, headcount, execution)
· Drive national CPT strategy, compliance and budget efficiency ,as well as, strategies to achieve short and long-term business objectives especially related to AOP, patient retention, CPT management
· Coach and develop clinical team through the utilization of field visits, individual or group meetings, and telephone contacts
· Act as clinical lead on launch planning and HCP strategy development
· Build customer relationships in order to enhance satisfaction through effective management practices, development of individual and team skills required by corporate strategic direction and performance expectations.
· Ensure alignment across the Regions on diabetes knowledge, competencies, and the preferred way of on-boarding patients and following up to drive patient retention and success on our therapies.
· Act as key change agent and driver of all clinical change initiatives across the country
· Establish and maintain relationships across all functional areas and enabling functions to ensure on-going flow of information on product needs and market conditions.
· Remove barriers and impediments to success, within scope. Insures that corporate policies and procedures are followed.
· Provide support in attracting, hiring, and growing talent and leadership capability within the IIM Americas Commercial organization.
· Manage expenses within budget, maximizing effectiveness and efficiency. Works within and actively promotes Medtronic’s core mission, corporate strategies, policies, procedures and Code of Conduct.
· Provide timely and open coaching and performance feedback, ensure a continuous process of one-on-one skill development, and swiftly address performance concerns and ensure performance management is effectively managed. Undertake all supervisory responsibilities in a manner consistent with equal opportunity guidelines and affirmative action programs.
BASIC QUALIFICATIONS:
· Bachelor’s degree with 10+ years of work experience or Master’s/MBA or advanced degree with 8+ years of work experience in the medical, clinical or healthcare sales area
· Minimum of 7 years progressive leadership experience including direct management experience
· Demonstrated success in developing and executing business plans, managing budgets, and using strong business acumen to drive positive outcomes
PREFERRED QUALIFICATIONS:
· MBA preferred
· Certification(s): A valid registered license in one or more of the following fields:
§ Registered Nurse (RN)
§ Registered Dietitian (RD)
§ Physician’s Assistant (PA)
§ Nurse Practitioner (NP)
§ Pharmacist
· 8+ years direct work experience managing clinical or sales teams, particularly in consumer products or medical devices.
· Working knowledge in the following disciplines: engineering, clinical, business opportunity assessments, managed markets, geographic markets or sales
· Diabetes experience or knowledge
· Experience to build and inspire people, establish trust and lead high performing teams
· Influence key decision makers and conduct briefing meetings for top management
· Broad understanding of key business drivers and organizational needs
· Ability to think creatively and plan strategically
· Strong communication skills, both oral and written
· Good interpersonal skills
· Ability to work in a fast paced environment
· Ability to work well under pressure and maintain positive, enthusiastic attitude
· Eagerness to learn and expand responsibilities
· Ability to work effectively in a team environment and build strong working relationships
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