The Director is responsible for leading a team of Membership Consultants that grow business by identifying new spend opportunities and driving spend onto the OPEN Card. Membership Consultants manage a territory of early tenure customers, high potential customers and high spending customers within a geographic market. A Director’s success is measured by the volume of closed spend opportunities, and the creation and retention of high spending clients across his/her team’s portfolio.
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Ensure aggressive performance results are achieved across the team
Build strong individual performers through effective coaching and development planning
Help the team close difficult deals and manage escalated issues
Work across organizational lines to ensure Client needs are met (e.g. Field Effectiveness, Risk Underwriting, Fraud Management, Operations and Customer Service)
Share best practices across the team and the broader organization
Note: Extensive travel is required to manage team and meet with Clients (up to 75%) across a geographic region
Qualifications
Bachelor's degree in sales, marketing or equivalent discipline, or equivalent B2B work experience, is preferred
Proven track record in driving sales
B2B experience within the financial services industry is preferred
Client facing experience is preferred
Direct experience with people leadership
Demonstrated background of success in a virtual environment
Track record that demonstrates exceptional ability to obtain new business or grow existing business relationships
Candidates should reside within 50 miles of the primary city indicated, be able to work from their home office, and be willing to travel frequently for in-person Client visits (valid driver’s license required)
Excellent people leadership skills and consultative sales skills
Coaching experience with both low and high performers
Ability to troubleshoot and resolve Client issues
Ability to deal with Clients across all markets/industries
Effective portfolio management
Ability to develop daily, weekly and monthly call plans
Strong relationship management skills and broad business acumen
Ability to create and foster relationships across the broader Premier Relationship Management team and cross-functional partners
Strong financial acumen, understanding of business financials, and ability to create a financial business case
Excellent verbal and written communication skills
Strong computer skills, experience with SalesForce.com is favorable
Strong Personal Excellence
High achiever with proven high performance results
Strong will to win and a positive, tenacious attitude
A growth mindset with the ability to embrace challenges, think in new directions, take risks and learn from mistakes
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