Client Solutions Manager Global Games Facebook Menlo Park

Job Description: • 2-minute read •
The Client Solutions Manager for Facebook’s Global Marketing Solutions team is a strategic, enthusiastic, and solutions-driven individual, who puts the needs of their customers first. This is an outstanding opportunity to build and manage key relationships throughout the gaming industry, while acting as a platform and product expert for high-profile Console Gaming clients and advertisers. With a proven understanding of both online and traditional media,

prospective candidates should have experience in media planning, strategy, and measurement for Fortune 1000, multi-channel advertisers. This role is responsible for driving sales revenue by using data and analytics to build consultative media solutions for our partners. The Client Solutions Manager will further establish and strengthen key client relationships with a focus on account management, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales and analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-oriented environment, while delivering against tight deadlines. This role will be located at our Menlo Park, CA headquarters.
Responsibilities

General Account Management - Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue
Relationship & Management - Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.). Project manage complex work streams. Cross-functional collaboration of all projects
Media Planning, Strategy & Measurement - Manages and consults on complex advertising solutions and integrations. Outlines measurement solution based upon key KPI’s. Manages revenue delivery and budget spend
Platform & Product Expert - Articulate and update clients on FB product and developments. Responsible for educating clients and agencies on best practices. Drives product innovation based upon client needs
Requirements

BA/BS degree preferred
8+ years’ experience working directly with marketing, media and/or consulting companies
Experience with the industry or business trends in the industry (Brand and/or Direct Response marketing, data and technology solutions, ad-tech, partnerships, CRM)
Experience working effectively with XFN teams and all levels of management (internally and externally)
Relationships with marketing decision makers in industry
Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights
Knowledge of SQL or relational databases preferred
Proven track record of delivering on quota and obtaining positive reviews
Ability to manage multiple projects while maintaining strict attention to details
Ability to communicate, collaborate and work effectively on a team
Ability to confidently present to external clients
Understanding of major advertising success metrics
Extensive experience as a Facebook user and familiarity with Facebook’s ad products preferred

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