As the Director of NIKE’s Emerging Markets Order-To-Cash (O2C) Operations, you will be a key member of the team dedicated to advising the Company on the transition from today’s decentralized, country-specific process on credit risk, receivables management, and dispute management to the new center-led operating model.
Key accountabilities include:
• Providing strategic insight and execution of strategic plan for the Emerging Markets (EM) Geography.
• Fully supporting the Global O2C Operations transformation to the center-led operating model, and driving associated change across all territories within the EM Geography. Being the change agent and catalyst to bring about permanent transformation within the function.
• Managing your team from a remote location. Your location will be in our Emerging Markets Headquarters, but all of your direct-reports will be located in the countries/territories where we conduct business.
• Setting objectives and key financial performance goals for each Territory within the EM Geography, and providing clear direction for your team to deliver world-class results.
• Collaborating across Geographies, sharing and adopting industry leading practices.
• Leading the charge across the EM Geography to ensure policies and controls align with Compliance and Controlling and we adhere to a robust governance and accountability process.
• Managing all aspects of receivables and credit risk management in excess of $1 billion spread across multiple countries, legal entities and currencies.
• Being a valued business advisor -- growing and developing partnerships with key Geography and Territory leaders cross-functionally, including Commerce, Supply Chain and Finance functions to fully understand their business and the interconnection with ours.
• Amplifying the Voice of the Customer by developing strong business relationships with key retail partners in each territory as needed to leverage and protect Nike’s AR asset and support brand growth strategies.
• Supporting the broader Geography leadership team in decision making, offering perspectives, guidance and recommendations to improve portfolio health and performance.
• Modeling and coaching LEAN techniques and language across the EM Geography related to the O2C Operations function.
• Being a Senior Leader within the Emerging Markets Finance Leadership Team, actively offering suggestions to achieve team-success, taking the initiative to get things done and following through on commitments.
• Being an effective leader of people and an eager change agent. You will need a strategic mindset, a bias toward action and a commitment to execution.
• Partnering with the wholesale accounting team to ensure appropriate and consistent accounting treatment for everything that hits the AR sub-ledger, including all judgmental reserves.
Desired Skills and Experience
Qualifications
• Bachelor’s degree in Accounting, Finance or Economics.
• 10+ years’ experience in commercial credit and collections, business/strategic planning, management consulting or related field; additional experience working in a large multinational, publicly-held company is highly preferred.
• Demonstrated strong skills with high-profile and cross-cultural communications spanning all time zones across the globe. Skills include excellent verbal and written communication of complex and/or controversial topics and concepts; meeting facilitation; effective communication on status, issues, risks and opportunities with senior leadership team.
• Proven ability to communicate to a wide and diverse audience, including meeting facilitation and presentations.
• Proven experience building and managing high-performing teams; experience managing remote resources is preferred but not required.
• Demonstrated experience driving complex, multi-faceted transformations spanning process, organizational design, and tools/systems changes in a dynamic and growing business environment. Includes experience driving change from a highly decentralized function and process to a more strategic, center-led offense and shared-services model.
• Exposure to ERP accounting and finance systems such as SAP, FSCM, Biller Direct, Customer Portal functions, etc. are also highly desirable.
• Proven ability to develop high profile, influential and collaborative relationships across teams, functions and layers, preferably inclusive of navigating a large corporation.
• Proven experience with continuous improvement and/or LEAN-related concepts and change management.
• Excellent understanding and application of managerial concepts and techniques in areas such as innovation, inspiration, employee development, coaching and engagement.
• Ability to pass a 7 year background check.
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