This is a unique opportunity to impact and lead the way the world consumes TV. The ability to watch premium TV where and when you want is a great leap from traditional TV consumption. The practice of “instant” has been a theme for a number of years. Will it be enough to keep users engaged and delighted? Be at the forefront of our next wave of experiences for TV entertainment. Help define and develop experiences that take advantage of instant TV and leverage innovative technologies and services to craft the evolution of our products. Grounded in the company’s mission and values you will build on strategic and operational plans for Hulu. Lead and collaborate with UX leads and UX designers to connect our UX across multiple products and platforms. Be a high impact leader who will help define and develop experiences for our viewers.
WHAT YOU’LL DO
Lead and manage a team of UX leads and UX designers
Connect design strategy to business results.
Define the UX vision for Hulu and align to Hulu’s Product Design pillars.
Assist in directing our quantitative and qualitative user research. Craft how we synthesize customer data from multiple sources to identify opportunities and recommend design directions
Advance the UX design efforts within the company. Work across business units and departments - development, product and program management, business, and marketing
Work cross functionally and help identify user requirements to shape and prioritize feature sets across multiple platforms
Create an environment that fosters high quality creative output
Embrace A/B testing as a methodology to understand what design and interactions best work toward acquiring more members and retaining
WHAT TO BRING
10+ years of user experience design experience, with 5+ years experience in managing a team of designers
Experience with various platforms (web/mobile/living room)
Strong business acumen. Can talk about design from both a qualitative and quantitative standpoint.
A portfolio that shows a range of customer focused or user focused software design solutions
Strong command of agile development processes and rituals
Product methodologies strongly based in Lean Agile principles
Ability to work through ambiguity and multiple priorities
Excellent communication, presentation, and problem-solving skills
A comfort in working at a company where data matters most, where objective measurements of success carry more weight than any other
Bachelor’s degree
NICE-TO-HAVES
Background in product management and/or engineering.
Experience with A/B testing
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