The Strategic Accounts Business Development Director utilizes strong communication and strategy to provide a valuable partnership with our customer. Incorporates pre-sales engagement, contract execution and post-sales support and execution to ensure success in the health system.
The Syngo Business Development Director, Strategic Accounts position reports to the VP SYNGO, Siemens Healthcare.
Key Responsibilities:
• Business Management: Assess the strategic position of SYNGO (SY) Business Unit in Strategic Corporate Accounts space (including IDNs and GPOs). Assist Business Unit Vice President in creation of Business Unit Strategic Plan. Develop programs aligned with Business Unit strategy and implement together with ZBMs (Zone Business Managers) and Strategic Corporate Accounts team. Ensure that SY market share, volume and profit goals are met for the assigned areas. Track and report national key business data.
• Customer Relationship Management: Create, adjust, and drive standardization messaging for each Strategic Corporate Accounts (IDNs and GPOs). Influence contract strategy with tailored offers and value-adds. Ensure post-sale continued success of business unit in strategic IDNs. Maintain and build close relationships with important accounts with involvement of both local and global Business Unit leadership where appropriate. Identify critical customer decisions, trends, and assess business implications for Business Unit. Grow SY footprint in top 3 IDNs while managing relationships with external partners.
• National Strategic Accounts Collaboration: Align with and drive Siemens Corporate National Accounts strategy. Explore opportunities to pilot SY initiatives within key IDNs and GPOs that will enhance Siemens SY value proposition for that IDN/GPO and/or Siemens solutions portfolio. Collaborate with IDN/GPO National Accounts Managers, driving joint strategy for pre and post sales success, and unique offer opportunities. Attend relevant IDN and GPO blue-sheet sessions.
Education/Knowledge/Experience:
• Strong Communication skills and leadership skills
• Requires SY product knowledge.
• Demonstrate analytical skills for market intelligence management and targeted execution of measures.
• Work effectively as a team, motivating colleagues and team members to produce the best results.
• Effective written and oral communication skills.
• Display high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross functional problems
• Results oriented to ensure achievement of the targeted profit, customer satisfaction and market share goals.
• Knowledge of the organization and how to effectively motivate and push in the right direction.
• Have impact to implement necessary changes with all internal and external partners involved.
• Skills to guide the team towards a high performance culture.
• 10 years of Healthcare experience in the field of customer relationship or business management.
• Bachelor’s degree.
• Required travel: 50%
Preferred Knowledge/Skills, Education, and Experience:
• 15 years of Healthcare experience in the field of customer relationship or business management.
• Master’s degree.
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