Director Web Engineering American Express New York

Job description
The Web Engineering team is seeking a Director of Technology Development to lead our New York based Loyalty development teams. The Director will be responsible for the definition, development, and delivery of the customer platforms. The Web Engineering team works closely with the Marketing and Servicing organizations to deliver the needs associated with our key loyalty journeys of Membership Rewards, Card Benefits, Premium Customer experiences and Entertainment Access sites. The Web Engineering organization is based out of Phoenix but is expanding to create a new team based out of New York and is looking build multiple sub teams to start this process.



The leader will play a critical role in attracting and hiring these team members while delivering against key business objectives. The leader will work closely with local product owners and user experience design teams to transform the technology solutions to leading edge technologies based on javascript frameworks like angular, node and express. The position will require the ability to travel as needed to support project initiatives and strategic planning. The Loyalty teams follow Agile development methodologies and are primarily hosted on internal distributed systems that interact with a variety of services. There is a broad mixture of technologies and external partnerships integrated to create a high speed, engaging user experiences that are a cornerstone of our digital experiences.

Develop and deliver against the Loyalty roadmap including but not limited to user experience creation using javascript frameworks and java based solutions
Lead a team of up to 30 staff members in the US and abroad
Lead platform integration projects in partnership with internal and external clients
Partners with technology, vendors, and other key groups to deliver new and enhanced assets
Drives innovation and change by identifying new opportunities based on industry best practices, as well as internal and external client needs
Owns and develops Enterprise strategies that focus on market and operational drivers to further improve, consolidate and enhance the technical solutions
Works with the performance and support teams, AXP Operations, IBM, EMC and HP to deliver world class frameworks
Provides direction to application development teams to ensure projects align with technical strategy
Lead efforts to implement new technology, upgrades, and enhancements
Lead efforts to improve availability and performance
Technical leadership to resolve incidents and complete root cause analysis
Directs new vendor selections, POCs, and detailed assessments for new partnerships
Drives innovation and thought leadership within the organization

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
5+ years of experience leading and developing enterprise level customer facing solutions using a variety of technology but with focus on HTML5, CSS, Angular, Express, Node/Dust and client side user experiences
4+ years of experience in global architectures, computing knowledge, computing principles, and IT best practices
5+ years experience in java and database solutions development, including hands-on experience with Mongo, DB2, Oracle, or similar
Strong technical knowledge of enterprise data stores with millions of records containing structured and unstructured data
Demonstrated experience in managing large scale technology development projects using Agile
Superb relationship building skills and proven ability to influence and drive delivery across a geographical distributed organization
Superb collaboration and influencing skills and strong communication skills
Strong business facing, communication and relationship building skills
Bachelor's or Master's Degree in Computer Science, Information Systems, or related field
Broad based technical background, with specific technical depth in at least one distributed platform
5+ Years experience in Services Oriented Architecture and the composition of high performance services and applications also a plus

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