Director - Business Operations - EMC - Franklin

Job description
As Director of Staff Operations, this individual would be operations centric and direct business operations activities that improve operational efficiency and effectiveness within the organization. Interacts with senior management to incorporate business specific requirements into operations activities. There is a strong emphasis on strategic game plans and playbooks. Implement processes and develops best practices for business intelligence and management. Drives business strategic initiatives and implement productivity improvement opportunities. Oversees and reports out on performance of the organization against strategic and tactical objectives.


PRINCIPAL DUTIES AND RESPONSIBILITIES
Manages key business operations activities and continuous improvement of processes.
Directs process and reporting activities for organization and/or divisional/country to include financial, productivity, quality compliance, training, efficiency, etc. Oversees all intelligence provided to senior management.
Identifies and implements key operational and performance metrics to measure business performance driving reporting activities. Develops key metrics and dashboards; measures business performance of the organization against strategic and tactical operational metrics. Develops business models, business cases, and forecasting tools in support of various strategic initiatives.
Drives operational efficiencies, best practices and other improvement initiatives with senior management and operations teams. Acts as customer advocate for processes, metrics, measurements and tools developed for management of the business.
Interfaces and collaborates cross-functionally to maintain communication among business groups and facilitate formulation and advancement of GPO-wide strategic and operational goals.
Develops of and manages the execution of systems process and best practices to drive consistency and efficiency in managing the business. Oversees project plans to roll out new/enhanced process, systems, and /or best practices
Manages the activities of a broad functional area, division and or country.
Responsible for developing and administering budgets, schedules and performance standards for organizational unit. May oversee the work of vendors and cross-functional project teams
Performs other duties as required.

Skills
Must have strong program management skills
Ability to work effectively with senior management.
Demonstrated sense of urgency and follow through
Proven strategic planning abilities.
Able to deduce complex data sets to create executive dashboards
Possesses strong product/technology/industry knowledge; is able to incorporate this knowledge to facilitate meetings and develop high caliber content for executive business reviews
Thorough understanding of financial statement analysis and/or secured financing.
Strong presentation, influencing and meeting facilitation skills
Advanced power point capabilities

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