Director - Relationship Management - ADP - Dallas

Job description
ADP is hiring a Team Director. In this position, you'll leverage your project management and leadership expertise to guide multiple teams, ensuring efficient operations and an overall productive and enjoyable working environment for employees.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.


RESPONSIBILITIES:
Develop and communicate strategic goals
Manage relationships with key stakeholders
Implement initiatives and processes to ensure that all work is completed according to scheduled deadlines with attention to quality standards, priorities and overall goals
Serve as a resource for other team members, based on a strong working knowledge of team's responsibilities and goals
Lead and inspire the organization in human resource management activities including maintenance of proper staffing levels, staffing resources optimization, attainment of individual and team goals, overall alignment with performance management requirements, goals and rewards systems, employee relations, mentoring, and talent/career development
Establish clearly defined individual performance goals and objectives; communicates these to team members through 1-on-1 meetings and performance planning and review sessions; provide periodic performance feedback and conducts annual performance reviews on all team members
Develop leaders for succession


Manage escalated issues and provide direction.
Evaluate direct reports on performance and complete annual performance appraisals.
Work in collaboration with direct reports to establish Individual Development Plans.
Develop and administer corrective action and performance improvement plans.
Budgetary Responsibility.
Make critical decisions on department hiring and terminations
Function as a consultant and business partner to other organizations within ADP
Monitor various productivity and performance standards to ensure that established levels are achieved, especially during critical activity periods
Serve as an acting backup to other leaders, providing leadership, guidance and direction to team members in the absence of the leader
Participate in task forces, strategic initiatives, stretch assignments and collaboration opportunities with other business units
Prepare and present reports on team performance
QUALIFICATIONS REQUIRED:
Bachelor's degree
At least 8 years of experience
At least 5 years of people leadership experience

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