Senior Director - Business Operations & Strategy - Aol - New York

Job description
Position & Responsibilities:
AOL is seeking a Sr. Director to drive significant change in sales process automation and reengineering at AOL. As a leader on the team that is driving transformation within AOL's B2B team you will help manage the systems and tools that drive the productivity of the sales and sales support teams, including but not limited to salesforce.com. This includes managing the consolidation of multiple salesforce.com orgs into one system. You will lead a team of 9 experienced project managers, salesforce.com administrators and developers, and contractors. Your relentless focus on metrics and KPIs and strong analytics will help you prioritize mission critical-initiatives.


Responsibilities and expectations include the following:

- Thought leadership, project management and real-time execution on critical strategic initiatives alongside top management

- Collaborate with several business stakeholders to determine the best way to re-engineer and consolidate multiple salesforce.com organizations into one system

- Responsible for the strategy and vision for a global deployment of SFDC

- Define creative solutions using SFDC to simplify sales processes and increase sales efficiencies

- Drive implementation of SFDC tools including launch, adoption and optimization process.

- Inform tool design and adoption process as the definitive expert on workflow creation and process improvement.

- Ability to organize, motivate and lead 9 high quality professionals to drive consolidation and automation of SFDC throughout AOL

- Provide tactical leadership to ensure focus, alignment and execution of high priority initiatives

- Constant, clear communication of objectives, status, tactics and results to all stakeholders

Desired Skills and Experience
- Exceptional, results-driven and focused project manager, combining a quantitative outlook with the ability to lead and motivate a team

- 5 plus years of experience at a leading strategy consulting firm, specifically working on large scale automation and implementation projects

- 2-5 years of experience involving media, advertising, sales, strategy development or process re-engineering is a plus

- 3 plus years of Salesforce.com experience is a strong plus

- Entrepreneurial leadership experience, exposure to high growth, mid-sized enterprises, experience with building sales capabilities or process re-engineering are all strong pluses

- Thought leader with track record of identifying and implementing technology solutions

- Highly rated leadership and people management skills

- BA/BS in a quantitative discipline (e.g. sciences, engineering, economics, accounting, operations research, business) with high GPA

- Relevant higher degrees such as an MBA or CPA from a leading school are advantageous but not a requirement

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