Director - Creative Content - eBay - San Jose

Job description
Want to make a difference in the products that millions of people, all over the world use every day? Are you passionate about creating great user experiences for e-commerce? Do you want to have a hand in defining the next generation of the world's most popular buying and selling platform?

We're looking for a Creative Content Director to oversee content for all eBay product experiences. You will lead a diverse team across the globe, overseeing a wide range of responsibilities including writing, content strategy and content management.


You'll collaborate with cross-functional leaders across the eBay businesses, including Design, Product, Marketing, Advertising and Engineering to develop engaging and frictionless experiences that delight our customers.

You will lead our efforts in redefining the eBay tone of voice and be responsible for raising the quality of our content - ensuring it's exceptional for use across the globe.


Lead and manage a geographically dispersed team of 25 Writers, Content Strategists and Content Managers with various levels of experience.
Hands on management and ownership of global content quality, improving and refining the work until every word is perfect.
Leadership representation for content in wider Design, Product and Engineering teams.
Partner with Localization teams and collaborate on common initiatives to improve the quality of source content and translations across our markets.
Prioritize projects and initiatives against business goals & priorities while working between agile and waterfall contexts.
Empower the team to affect change, improve our customer user experience, and innovate.

Proven track record of:


leading, managing and transforming international content teams
fostering copywriting and content strategy talent
producing global source content in English for translation for a multi-lingual audience
defining and maintaining a tone of voice with global appeal
measuring content success in a commercial environment

BA in Journalism, Communications, Creative Writing or related field
12 to 15+ years related experience as a Copywriter and Content Director in world class companies
A portfolio of award-winning work for international brands

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