Director - IT - Military & Veterans Vendor Operations - Optum Technology - UnitedHealth Group - Minnesota

Job description
As a Director, IT - M&V Vendor Management Operations you will be helping people live healthier lives when you bring your expertise, passion, energy, focus and all-in approach to work every day. This is the place where you can do your life's best work.(SM)

In this dynamic technology leadership role, you will provide leadership, guidance and accountability and for the performance of managers and/or senior level professional staff. As a Director, IT - M&V Vendor Management Operations, you will manage leading edge technologies and elite teams to drive and manage high-quality execution and operational excellence, delivering technology
solutions, meeting business needs, and maximizing customer experience, growth and retention. Your strategic vision, tactical excellence and consultative skills will enable others to resolve business problems that affect multiple functions or disciplines, and ultimately, the lives of millions.
Intrigued? Watch this video to learn more about technology careers here at Optum.

Primary Responsibilities:
-Serve as a subject matter expert to internal stakeholders on specific IT topics/issues - collaborate with internal leaders and external business partners to gain understanding of their business needs and adapt departmental plans and priorities to address business and operational challenges
-Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines
-Communicate with impact - influence and negotiate effectively with all internal and external stakeholders to achieve win-win solutions that advance organizational goals
-Provide leadership, guidance, team direction, problem resolution and accountability for the performance of managers and/or senior level professional staff
-Leverage diversity and inclusion to bring in the right talent, drive employee engagement and foster teamwork and collaboration
-Manage and ensure compliance with IT structures/processes/technologies
-Grow and maintain knowledge of and leverage IT industry/marketplace technologies and trends
-Apply financial knowledge to influence forecasting and financial planning activities
-Participate in vendor contract negotiations to ensure optimal service delivery and cost controls (e.g., SLAs, vendor discounts) and monitor/manage vendor performance to ensure compliance with contract terms/conditions and deliverables
-Demonstrate integrity and ethical behavior by complying with applicable laws, regulations and policies and requiring the same from others

Responsible for Vendor Management/Daily Operations for Military &Veterans

- Vendors: DEERS/SHOV/PGBA Service Level Owner

- Drive all impact communications for Vendor systems

- Manage regular infrastructure reviews

- Provide vendor management of Government systems/SHOV/PGBA

- Provide oversite over all changes impacting M&V

- Track and manage PLM for M&V including external vendors

- Lead a small team in supporting the above responsibilities

Requirements

Required Qualifications:
Undergraduate Degree or equivalent work experience
-10+ years of professional IT experience
-7+ years of professional IT experience in a large, enterprise environment
-3 to 5 years or more of professional leadership level experience in a large, enterprise environment influencing others such as IT leaders & directors. Working with people at that level extensively.
-5+ years of experience leading teams and/or managing workloads for IT team members
-Prior experience leading distributed teams in a in a support organization.
-Excellent verbal and written communication skills.
- Excellent presentation skills.

Preferred Qualifications:
-Health care industry experience
-Graduate degree preferred
-HR responsibility for staff preferred
- Experience with Vendor Management/Daily Operations

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