Director - International IT - Bloomin' Brands - Tampa

Job description
POSITION SUMMARY

The Director, IT International is a critical member of both the International and Corporate IT Leadership teams. The incumbent will partner with the GVP, International IT to help define and lead all IT strategy and direction outside the U.S. and partner with in-country resources to ensure effective execution in support of ongoing business operations.

ESSENTIAL DUTIES
Ability to work with International business teams to recognize business issues and propose solutions to using technology (when appropriate)
Ability to work-with and positively influence both international business leaders and information technology teams
Assist the International team to ensure the IT Operations within each country are organized and staffed appropriately, both internally and through third party resources, to achieve growth goals and operational stability
Help to formulate and deploy long-term strategic plans for acquiring and enabling efficient and cost-effective information processing and communication technologies for each International Entity including Franchisees
Ensure equity markets are ‘secure’ & ‘maintain security’ regarding Payment Card Industry (PCI) & Personal Identifiable Information (PII) standards
Ensure effective Tier I & Tier II support strategies exist and effectively function within all International equity markets
Leverage OSI knowledge assets, including those for architecture, security, disaster recovery, standards, purchasing, and service provision for various International IT organizations
Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts.
Continually monitor and understand the International IT Landscape
Benchmark, analyze, report on, and make recommendations for the improvement of the IT infrastructure and IT systems
Review performance of International IT systems to determine operating costs, productivity levels, and upgrade requirements
Oversee both business software (e.g. POS, Financial, Supply Chain, etc.) and necessary hardware, network, and third party resources to support each operation
Manage any team members assigned to the International IT team
Desired Skills and Experience
REQUIREMENTS

Education:
Degree in the field of computer science or information systems or related field required or equivalent combination of education and experience required. Master’s degree in either of these fields or Master of Business Administration with technology as a core component preferred

Travel:
Ability to travel internationally up to 60-70%, as requirements dictate

Experience/Skills:
Minimum of 10 years IT experience with at least 3 years directly related to international IT
Minimum of 6 years of experience managing and/or directing an IT operation with a high preference managing team members internationally
International experience in one or more countries, preference to Latin/South America and Asia/Pac regions
Experience in the Retail industry, with preference to Casual Dining or Quick Service environments required
Proven experience in IT infrastructure strategic planning and development, project management, and policy development
Must have a firm understanding of PCI-DSS compliance standards
Ability to coordinate and drive IT Operations without direct authority over the staff
Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards, including restaurant-specific hardware and applications
Experience with systems design and development from business requirements analysis through to day-to-day management
Demonstrated ability to apply technology in solving business problems
Knowledge of applicable laws and regulations in various countries as they relate to IT
Strong understanding of human resource management principles, practices, and procedures

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