Thursday, February 06, 2014
Director - Sales Training - Honeywell - Charlotte
Job description
An excellent career opportunity is currently available for a Director of Sales Enablement and Training in the Honeywell Scanning and Mobility (HSM) business unit located in Fort Mill, SC. In this exciting opportunity in a high growth environment, you will utilize your significant experience in sales management training to build, train and develop a highly effective sales team.
An integral role within Global Sales Team, the Director of Sales Enablement and Training is responsible for managing and improving the sales organization’s ability to authentically engage with our customers. This person is empowered with defining standards, process and quality levels of sales enablement – to make all HSM customer-facing employees more effective, consistent and aligned in their customer interactions. Day-to-day, the Director will audit and manage HSM’s arsenal of sales enablement tools, including printed collateral, sales playbooks, training materials and programs, and other sales communication or interaction technologies.
The Director will manage the development of highly effective sales content and collateral, as well as the development and delivery of training to ensure total field readiness of the HSM Sales force. This position requires a high-energy self-starter with a unique blend of proven sales experience, “sales speak” writing skills, as well as training, development and delivery skills derived from substantial industry experience. The focus of this role is field readiness - ensuring that customer facing employees understand and can effectively position our products, solutions and services, and recognize opportunities when they exist.
This highly visible position operates cross functionally as part of a team of sales leadership, marketing managers, solutions leads/experts and content creators. You will be providing expert input into the development of standards and requirements in terms of what the field needs as well as direct involvement in the development of Sales Playbooks, Learning content, sales success stories, and collateral. As an effective presenter you will also deliver training across the globe, while enabling others through a Train the Trainer approach. Topics within scope shall include the details of our products, solutions and services; including the technical aspects of these solutions, their value to our customers, how to recognize opportunities, and how to position HSM with the customer.
Another key area of responsibility is the development of training, support collateral, and standards around the HSM sales process position in the marketplace. In addition, responsibility to communicate vital knowledge around key industry trends and strategies, competitive positioning, selling methodologies, professional selling skills, and the use of HSM sales tools and systems is essential.
The Director will utilize the on boarding process for newly hired customer-facing employees, as well as ongoing professional development and reinforcement training workshops, sales kick-off events, instructor-led classes, and the use of available virtual technologies and tools. In addition, ongoing assessment of sales force skills and training program effectiveness will be critical tools for this role. Close collaboration with key stakeholders across HSM will be imperative to ensure efforts are coordinated with core processes such as new product introductions and launches, and ensuring that technical and other training materials developed by other functions are leveraged to the fullest extent.
Position Responsibilities:
Develop and manage the HSM Sales Academy including the oversight of new sales employees during the training period.
Direct HSM-wide sales enablement standards, including benchmarking best practices, auditing current state and planning and delivery of new approaches to ensure consistent and aligned customer interactions.
Work with marketing teams to maintain and expand current messaging and playbooks, and ensure messaging is reflected in sales efforts.
Ongoing management and maintenance of the standard inventory of sales content and collateral.
Promote and measure adoption and utilization of sales messaging tools by those in the field.
Identify, scope and deliver tools and templates for new product introductions.
Identify gaps in collateral and help set priorities for development of new materials.
Along with the Marketing Leads, own the adoption and activation of collateral and messaging by the sales team – serving as centralized and consolidated voice of sales for various marketing initiatives.
Identify new delivery platforms and technology options to improve the quality of sales conversations.
Desired Skills and Experience
Basic Qualifications:
Bachelor’s degree
Minimum 8 years of relevant sales/marketing experience in a B2B environment ideally with experience in a services or solutions oriented businesses.
Minimum 5 years combination of sales management and training a sales team.
Additional Qualifications:
Sales or sales management experience in related IT, AIDC or instrumentation industry.
Proven track record of building & managing successful sales team.
Relationships and history of engagement with thought leaders and stakeholders, in similar functions across a business.
Excellent communications skills combined with the ability to navigate a wide variety of IP-centric products and services.
Ability to present self professionally and intelligently to internal clients/colleagues
Collaborative approach to working across multiple teams to ensure individual and collective success.
Ability to effectively present information and respond to questions from the executive team, senior management, and customers.
Ability to influence and partner with internal business partners on strategic product objectives and challenges; Energy and positive attitude to work with varying stakeholders and get them through to the “final mile” of action and outcomes.
Proven track record of successful teaming and positive relationships with multiple functional teams and stakeholders across Honeywell.
Self-starter with the ability to work independently.
Excellent program, project and time management and execution skills, with the ability to prioritize and meet deadlines.
Demonstrated initiative and resourcefulness.
High energy level and ability to interact with all levels of employees.
As an Equal Opportunity Employer, Honeywell is committed to a diverse workforce.
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