Reporting into the Head of Account Management, this role will continually identify functional areas within our partner banks where we can expand and further embed our consensus ratings and products: CB Connect (web platform), Excel Plug-In and Enterprise Data Delivery.
This is an ideal role for someone with 10-15 years of experience gained in a financial institution or a data provider or a combination thereof, in a relationship driven role and wants to help build the next generation of credit intelligence in the marketplace. We offer a fast paced, exciting environment where opinions are sought and heard and provide tremendous growth opportunities.
Retaining and growing our presence and revenue base at our partner banks and subscribers
Collaborating with various teams at Credit Benchmark to successfully execute strategic goals
Prospecting for growth opportunities across all front-line (and other) teams at banks
Negotiating commercial terms and contractual relationships
Developing an understanding of the user landscape and articulating use cases across the organization within a Contributing Financial Institution
Scheduling and executing end user training for Credit Benchmark products and services
Set usage targets and priorities to maximize growth of the number of Credit Benchmark users within key accounts and reach internal revenue targets
Tracking product usage and implementing a strategy to increase product utilization and further embed content delivery
Acting as the firm’s primary arbiter for any and all client related issues
Building key / senior relationships across the client base
What we are looking for
Ideally you will:
A deep understanding of client relationship management
Experience of managing multiple accounts within a subscriptions-based business model
Have client management skills incorporating a customer-centric attitude, and excellent communication and interpersonal skills
A minimum 10 – 15 years professional experience in the Financial Services industry, preferably working with or at a service provider / data platform, and equipped with a network of relationships in fixed income or credit services teams of large global banks
Knowledge of issues facing the current regulatory / risk agenda and understanding of Credit Risk: origination, calibration, validation and monitoring would be a plus
Strong motivation and flexibility needed to function in a fast-paced environment
Self-starter: proactive, with an ability to work under pressure and deliver to deadlines
Strong team player
Fluent / Native English speaker. Fluency in other foreign languages is a bonus
Eligible to work in the UK for UK territory and eligible to work in the US for US territory
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