Walmart is hiring a Director - Change, Training and Collaboration to join their International Strategic Initiatives team. As a member of this organization, you will have the opportunity to work on projects and programs that serve over 11,000 retail units in 28 countries around the world. More specifically, in this leadership role you will influence, design and deliver transformational change, training, and collaboration (CTC) activities for International’s Indirect Spend Management technology deployment. You will apply your skills in leadership, communication, and influence to work cross-functionally across a broad array of internal clients and external partners, responsible for leading both direct and indirect resources including training and change management activities with external technology partners. This is a great opportunity for an innovative leader who has the desire to take change and training to the next level for the largest retailer in the world.
Defines, develops, and documents change management processes and impact initiative programs across Walmart International and/or the Walmart Enterprise by, creating foundational implementation plans, documentation, and training materials; facilitating project teams to determine specific behaviors necessary for driving sustainable business benefits of change programs; leading education and awareness initiatives for senior leadership; and executing continuous improvement cycles based on feedback from stakeholders.
Develops and directs the implementation and support for change management strategy and impact initiatives across Walmart International and/or the Walmart Enterprise under the direction of senior leadership by, assessing key opportunities (for example, implementation history, change agent capacity, change sponsorship); communicating change management plans to senior management; leveraging resources to implement strategies through cross-functional teams; identifying and leading resolution of opportunities for process improvements (for example, training, documentation); and aligning activities with overall plans to ensure successful change management implementation.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals
Oversees a portion of the department budget and profit and loss (P&L) by, forecasting resource needs and expenses for personnel, travel, and other variable items; monitoring actual expenses versus budget; and making adjustments as necessary.
Oversees and directs needs analysis to identify areas that require support in driving change by, developing processes and overseeing implementation of projects that create high impact targeting areas identified in needs analysis; developing reporting strategies and key performance indicators (KPIs); and monitoring the reporting of progress and performance tracking that is used for project status communication and reviews with senior leadership.
Oversees transfer of change management capabilities to all parts of the business by, identifying and preparing potential future change management resources; creating and directing the delivery of training for diverse stakeholders (for example, change agents, senior leadership); establishing metrics to assess change management skill levels; and ensure quality and competent team members for future initiatives.
Provides overall direction
Division Summary
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Minimum Qualifications
2 years experience in Change Management or related field.
3 years experience leading cross-functional change management programs.
Bachelor s degree in Business Administration, Organizational Development, International Studies, Engineering, Information Technology or related field and 8 years experience in communications, , or related field OR 10 years experience in communications, or related field.
Proficient in Microsoft Office Suite.
Proficient in Microsoft Project and Enterprise Project Management tools.
Additional Preferred Qualifications
Change Management Certification.
Experience working in a matrixed organization
Fluency in foreign language.
Master s degree in Business or related field.
Project Management experience.
Six Sigma or process improvement certification
experience managing virtual or remote teams.
experience working in international divisions or business units.
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