NBC Universal is looking for a dynamic, forward thinking facilities executive to help lead the studio into its next phase of growth and innovation. The Senior Director of Facility Operations and Engineering, under the leadership of the Senior Vice President Facilities and Administration, will be instrumental in ensuring the successful execution of the department’s mission: to plan, organize, and direct the maintenance, repair and operations of both the NBC Universal and DreamWorks Animation West Coast campuses. Working with the different divisions within the studio from film and TV to cable and news, the Senior Director Facilities Operations and Engineering will be responsible for developing and leading facility operations strategy, managing a 250 person team, and overseeing approximately 7 million square feet of office and studio space across nearly 400 acres on and off the main property. The ideal candidate will be need to be focused on leading and developing a dynamic team, optimizing systems and operations, as well as implementing long range maintenance plans and installing key foundational technologies. NBC Universal is looking for a seasoned and savvy leader able to operate at multiple levels and bring in forward thinking operations and engineering expertise.
• Design and plan programs which support a high-performance network of mechanical, electrical and plumbing infrastructure.
• Build best practice tools and processes which build near and long term operational and lifecycle maintenance strategies which anticipate needs, prioritize and maximize investment dollars and drive the best possible operational performance.
• Developing and implementing facilities helpdesk, work order management (CMMS) and lifecycle maintenance tools and practices.
• Connecting building management systems and controls into a centralized monitoring center.
• Identifying energy management strategies which reduce costs, improve operational effectiveness, and reduce environmental impacts.
• Lead a large professional team of inside and outside mechanics, electricians (including high-voltage), plumbers, and maintenance crews, including an array of union trades as well as a nonunion workforce.
• Manage a capital budget of 10-15 Million a year as well as an operating budget of 50 million a year.
• Be responsible for and champion safe work practices on all critical systems and MEP equipment.
• Quickly and accurately estimate client projects and requirements.
• Coordinate with regulatory authorities and city, county, and state agencies.
• Work to develop consistent practices and solutions across multiple sites including both NBCUniversal and DreamWorks.
• Integrate teams and work processes with colleague functions including Design & Construction, Office & Space Planning Services, Corporate Services, Security, EHS and other key partners.
• Communicate efficiently with clients, executives, and major stakeholders to insure needs are proactively gathered, expectations properly set and met, and that priorities and dollars are balanced across the larger Studio Operations organization.
• Identify and communicate long term operational best practice objectives and then help guide short term projects and decisions to help constantly navigate towards long term goals.
• Create performance reporting tools to help track metrics that indicate how initiatives are delivering against anticipated benefits.
• Coach and develop team members, insuring the ‘hands on’ teams are positioned for success in managing their tools, equipment, software and responses.
• Be a critical member of the incident response team, accessible 24x7 for power outages, equipment failure or other matters requiring immediate attention.
• Review vendor proposals, contracts, and preventative maintenance programs, along with other critical contracted services, to help insure the best possible service and programs are in place.
Qualifications/Requirements • 10+ years of experience leading complex facility operations and the internal and external team’s that deliver them in a relevant industry.
• Principles of environmental stewardship, including energy and water use, recycling, air quality, etc. LEED accreditation is a plus.
• Technical aspects of facilities management including MEP infrastructure, office interiors and general operations.
• 4 year college degree in related field (required.)
• Master’s degree or advance industry certifications desirable.
• Expert negotiation skills.
• Strong contracting experience and ability to identify and negotiate complex terms and language in construction and vendor contracts.
• Ability to navigate through very complex situations and personalities.
Desired Characteristics • Extensive experience leading complex facility operations and engineering solutions.
• Proven leadership to challenge the status quo, introduce new and better ways of delivering results, and make difficult decisions and lead through change.
• Experience leading teams of professionals, mentoring, developing, coaching; making the most of every headcount asset.
• Able to create tools and processes which quickly and accurately estimates jobs for clients levering deep industry experience, historical trends, teams and vendor relationships.
• Deep experience in managing mechanical, electrical and plumbing systems, along with general maintenance of grounds, facilities and otherwise.
• Strong foundational knowledge designing and managing both facilities helpdesk and work order management systems, including the reporting they generate.
• Able to organize, prioritize and execute numerous complex projects in parallel.
• Effective communication skills-able to build and present compelling business cases at the senior leadership level.
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