This is a senior subject matter expert (SME) position in the global networking team, working mainly on projects in various network technology areas. Projects can range from solution engineering of new technologies, to developing standards based on industry trends and best practice, to optimization of current infrastructure configuration for operational efficiency. Both lead and participate in group projects with global as well as regional team members through the design, implementation and support phases. Act as senior escalation point of operational issues, and be able to cross functional lines in troubleshooting complex problems.
Advance understanding of Cisco routing and Switching, Checkpoint and Cisco firewalls, Security, Riverbed, F5 and QoS
Working experience with emerging network technologies is a plus, for example SDN, converged infrastructure
Lead and participate in group projects with demonstrated ability to project manage, and provide technical recommendation
Demonstrated experience with automation and configuration management application suites
Ability to provide operational support as escalation point in areas of expertise
Participation in solution development and implementation in accordance with change management process
Perform root cause analysis for service interruption recovery, creating preventative measures to deploy in the enterprise
Create and maintain network documentation as it relates to network configuration, network diagrams and processes.
Must possess ability to multitask in a fast-paced environment and escalate issues affectively.
Must have strong verbal and written communications skills as well as strong customer service skills. A hands on approach and willingness to work out of hours is essential.
10+ years experience in a global financial environment
Progromming skills is a plus
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