Overall job purpose
• Owns the Teradata relationship with one of Teradata’s most important clients, focusing on high-level relationship building and management
• Sets overall account strategy
• Manages account team, sets resourcing and direction for team members
• Works with account team to identify sales opportunities
Skills and Experience
• Sales experience with similar technologies to large, complex enterprise customers
• Experience working with analytics to solve business problems
• Knowledge of customer/healthcare industry and how Teradata solutions can solve business problems
• Team management experience
• Customer relationship management experience, particularly for high-ranking customer relationship
Key Responsibilities
• Develops and maintains strategy for overall engagement with client
• Sets resourcing and utilizes resources on the account team to drive sales
• Builds and manages relationships with high-ranking customer decision makers
• Serves as an escalation point for high priority client issues
• Coordinates team engagement with client, mapping each resource to most valuable opportunities
• Understands client’s key business initiatives, key problems, and competitive environment and recognizes how Teradata solutions could be applied
• Regularly runs meetings with account team to discuss account strategy and future sales opportunities
• Coaches and develops Account Executives and Solution Architects
This position is working in a virtual office environment, including home office & customer site. A combination of independent work and team collaboration will be required. Travel is also expected.
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