We are looking for a Director of Product Management, Digital & Interactive to define and drive the interactive experience spanning the entire customer journey from out-of-box and throughout our customer lifecycle. The role will help to define the products, services and experiences that will impact the health, wellbeing and happiness of tens of millions of people around the world. This person will be the central leader, managing a team of senior product managers, and defining consumer interactive features on our trackers, watches and emerging product categories.
The successful candidate will provide leadership, process improvement expertise, exemplary teamwork and proven business skills to lead in the research, product concept, design, development, testing and evaluation of industry leading health behavior change and culture change programs that meet and exceed client business objectives.
What You’ll Work On:
Be the product leader for the interactive experiences spanning Fitbit’s consumer devices, app and web products.
Evangelize the product roadmap and strategic priorities to senior executives, sales, customers, top prospects, and analysts.
Be an expert in industry research and analysis, the competitive landscape and translate requirements into a well-defined strategy and product roadmap.
Assess customer needs and market trends to synthesize product requirements; work with engineering and design to ensure that functionality is delivered on time and is of high quality.
Work with Marketing and Business Development teams to help ensure that the product offerings meet revenue targets.
Manage product-related field and customer feedback and ensure user engagement and customer satisfaction.
Represent Fitbit at industry events and conferences.
Desired Skills and Experience
Minimum 8-10+ years Software product management experience
Minimum of 2 years experience with people management
Experience with agile development
Experience and comfort in working with globally distributed teams
Excellent written, verbal, and presentation skills
Passionate about Fitbit products and creating connected communities
Proven leadership capabilities including strategy development, effective decision making, and the ability to drive results
Self-motivated, self-directed, and able to thrive in a fast-paced environment
Ability to translate and articulate complicated business problems into easily understood solutions and functional requirements
Ability to work cross-functionally with a distributed team across Engineering, Design, Customer Success, Marketing and Business Development
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