The primary function of this position is day to day oversight and training of sales staff. This includes, but is not limited to, pipeline reports, formalized prospecting plan including weekly meetings goals, formal and one-on-one training on CRM, ticketing systems, Quality Assurance testing.
Ensure consistent training schedule for sellers as well as evaluation of efforts, weekly and monthly. Develop key metrics for reporting on sales performance. Acquire best practices from other group sales department contacts and partner sales from other national stops. Identify new business prospects and create sales plan outlining tools/packages to sell-in.
Supervise Group Sales Specialists and Call Center staff. Assist VP with projects as requested.
MAIN DUTIES/FUNCTIONS:
Develops all strategic sales plans for MSGE properties for Group Sales ticket efforts. Assists on Team Sales effort with recommendations, trends and support
Responsible for overall department sales efforts, results and initiatives.
Implement contemporary sales tools such as online sales tools, renewal sales efforts, match back sales results
Ensure sellers communicate brand identity of key properties, timeliness and ROI reporting for all sales tactics.
Foster positive, collaborative working relationships with Marketing team, Box offices and across entire Sales/Service COE.
Maintain detailed budgeting records by event and for sales operation
Develop new ideas and methods to improve Dept. operation
Qualifications:
Key Experiences/Achievements
5+ years results-oriented sales experience (entertainment sales experience a MUST & direct P&L management experience preferred)
TicketMaster knowledge a must
Exceptional capabilities in multi-tasking
Hands-on, direct and consistent experience supervising large sales staff with multiple, overlapping priorities
Proven track record of sales goal achievement along with implemented improvements to past operations resulting in increased revenues
New York Marketplace Knowledge preferred
MBA not required, but preferred
Management Skills
Strong strategic thinking & analytical skills - ability to analyze data and make strategic decisions within quick turnaround times.
Project Management – ability to influence and motivate across functional teams
Strong leadership skills - ability to manage multiple projects simultaneously across a diverse team
Excellent oral and written communication skills
Excellent negotiation and selling skills.
Creativity and resourcefulness
Technical/Functional Competencies
Financial aptitude and Data analysis: P&L understanding, sales analysis and trending modeling, research processes, ticket sales patterns, demographics.
Business writing skills
Problem solving/negotiation
Education requirements:
Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.
Educational requirements may differ from job to job based on the role.
Send To A Friend
Posts
