Wednesday, December 21, 2016

Director Client Engagement Manager Infrastructure Services Capgemini Dallas

Job Description: • 2-minute read •
We are looking for a passionate and self-motivated professional with a good understanding of the Infrastructure domain. You will be responsible for sales support for identified accounts - Requirement Analysis, Solution Development, Estimation, Proposal development, Pricing, Commercial terms, Contract Structuring, Statement of Work.
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Responsibilities:
Present solution, capabilities and credentials in proposal defense meetings and customer discussions.
Customer Engagement and Managing IMS pursuits/proposals
Work with Sales, Offshore Presales, Practice and Delivery teams to respond to End customer requirements
Enable the sales team to position Infrastructure management services solution proactively
Ownership of pursuits and fulfill the commitment to customer
Work on deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager
Proactively scope the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the firm
Secure input from all necessary solution stakeholders within the customer firm. Adapt solutions, as necessary, to ensure appropriate support
Coordinate closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
Secure from customer technical staff commitments needed to ensure a deal’s “technical close.”
Meet assigned targets for profitable sales growth in assigned product lines, market areas, channel, or teams supported
Provide coaching and professional development to team member pre-sales associates in order to enhance their product knowledge, technical acumen, and technical sales skills
Opportunistically pursue additional business development opportunities within customer firms.
Collaborate with sales to ensure these opportunities are effectively covered and advanced
Monitor customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure
Some desired skills & experience for this position are
Minimum 12 years’ of experience in the IT industry
10+ years’ experience in Infrastructure Management services domain is a must
Good Knowledge of Infrastructure Solutioning, Due-diligence and Assessment Exercises, IT Infrastructure Roadmap creation
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