Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
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Develop and communicate a uniform sales vision throughout the bank by directing a cohesive, integrated sales team, establishing and communicating expectations, working closely with Commercial Real Estate leadership and relationship managers.
Provide creative input to Treasury Management’s overall strategy. Identify opportunities and risks to the business and mobilize the organization to respond.
Translate sound sales concepts/programs into action plans and relevant value propositions that focus on various customer groups.
Direct Treasury Management sales initiatives including input on product offering, marketing, and delivery. Responsible for sales force preparedness.
Assists Treasury Management Sales Advisors with developing and maintaining customer relationships through sale of Deposit and Treasury Management products.
Facilitate interaction between bank support areas (such as Corporate Education, Segmentation Management, Marketing, and Market Operations) and the field.
Establish sales discipline, activities, and expectations; working with Treasury Management Manager, and Commercial Banking managers to set goals.
Develop profiles for successful candidates for sales roles; guide the selection and placement process to insure that sales positions are filled with candidates that possess the necessary skills.
Coaches and effectively manages Cash Management executives on team through 10/10’s and regular team meetings.
Ensures client relationships are well-managed by Cash Management Executives: Adherence to Overdraft and Wire approval policies, proper identification and escalation of regulatory, compliance, or AML issues.
Align training, objectives, monitoring, and incentives with Treasury Management and Bank objectives.
Review sales management reports that reflect activities and financial results in order to monitor impact of various initiatives on sales results. Highlight best practice sales behaviors. .
Assists in the design of treasury management services by providing data from the market on strengths and weaknesses of existing services and new product needs not currently met.
Remove barriers to selling and improve service delivery by establishing service expectations/standards. Coordinate with Product Management and Client Services to improve sales agreements and implementation forms to streamline sales process and improve client satisfaction with the process.
Assists the department manager in developing a sales strategy and in setting sales objectives.
Assists Relationship managers in understanding treasury management product risk and ensuring credit policies are applied throughout the sales cycle.
Provide input on rewards for performance and celebration for success by through sales force compensation and incentive plans.
Responsible for maintaining the workflow/scheduling, employee counseling and performance problems/resolutions, preparation of the annual employee review(s), determining and fulfilling training needs, interviewing and recommending new hires, promotions, demotions, terminations and salary adjustments.
Maintains an awareness of trends and new developments in the field of treasury management through attendance at trade shows and related seminars.
Basic Qualifications:
Bachelors Degree or military experience
At least 10 years of financial services experience
At least 7 years of treasury management or at least 7 years of commercial real estate banking experience.
At least 3 years of experience in sales management
Preferred Qualifications:
Certified Cash Management preferred.
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