NBC Universal is looking for an experienced Director of User Experience and Product Design to join the TV Everywhere team. The ideal candidate will have a passion for consumer-led design, technology and media and will be as comfortable leading and developing a team as rolling up their sleeves to deliver best-in-class products and experiences. He/she should be a problem-solver and innovator at heart with the practical ability to deliver products to market considering business constraints/ opportunities and stakeholder needs/priorities.
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Responsibilities
Lead internal and external teams in the development of user experiences for TVE products and services including:
Work closely with product management, engineering and consulting teams to translate business requirements into meaningful experiences
Understand target audiences' needs, tasks, and goals thru the creation of personas, profiles and use case scenarios
Define the goals, requirements, structure, navigation and functionality of effective and engaging user interactions.
Conceptualize experiences, collaborate in brainstorms and drive innovative ideas.
Construct IA structures, user flows and interaction designs
Prototype and document interactive wireframes for a compelling and understandable experience.
Conduct both heuristic and usability evaluations of existing and proposed designs
Focus on data as a key element to understanding of experience success
Lead visual creative design - conceptual through detailed including:
Continued development and evolution of TVE visual brand and tone
Ability to create a compelling and consistent visual system that can be applied effectively across an expansive and varied portfolio of brands.
Includes ability to oversight detailed style guide creation, graphics production approach and design best practices and delivery systems.
Develop internal user experience and visual design practice:
Hire and cultivate a high-performing, lean team of user experience and visual designers
Set user experience best practices and standards for TVE product development cross-portfolio
Champion principles of usability and user-centered design
Share knowledge, be an influencer within and across the organization.
Identify and implement internal and external toolsets that will aid in the development of user experience deliverables.
Work with external partners and agencies, where necessary, to deliver products/projects.
Qualifications/Requirements Requirements
Bachelor's Degree in Information Sciences, Human-Computer Interaction, Interaction Design, Psychology, Human Factors, Business or related discipline from accredited university
10+ years experience in related user experience role.
Proven track record owning or playing a majority role in the user experience/interaction design of products, sites and/or applications.
Strong background in user interface design and development with proven ability to create functional, usable and delightful interfaces
Strong information design communication skills, both in team collaboration and written documentation of user experience design elements, flows, interaction and functionalities.
Analytical problem-solving skills, excellent writing and presentation skills with experience in outlining functional specifications and content requirements, based on content inventories, task analysis, card sorting exercises and other user experience design techniques.
Experience with multi-platform projects, media delivery applications for large audiences (web, mobile, connected devices)
Demonstrated expert knowledge of structure, capabilities and standards relating to databases, browsers, content management systems, operating systems, software packages and mark-up and languages (such as HTML, CSS, JavaScript).
Strong product sensibilities
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