The Program Management Director manages large, complex programs and is an expert in all aspects of Interbrand offerings and program management processes. A Consultant to senior and mid-level clients that partners with the internal team (strategy, creative, implementation, new business and finance) to ensure that work is delivered on strategy, on time and on budget.
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- Write and manage scope of work and project timeline
- Work with finance manager to create and manage project budget
- Ensure documentation of best practices, case studies and lessons learned on a client engagement assisted by senior pm, pm and pc staff.
- Become client’s trusted counsellor, engaging in broad based branding and business dialog
- Speak with authority about a client’s business
- Think through complex business issues holistically, and identify solutions to problems and recommendations
- Responsible for delivering highest quality work that reflects current IB school of thought
- Act as client lead, accountable for managing the financials of the project
- Identify and foresee additional client needs to help grow business relationship and deliver enhanced value
- Lead client presentations
- Help new business assess problems and participate in pitches
- Ongoing coaching, performance management and career development of junior staff
- Ensure that your teams execute the following staff-related processes: recruiting, training, coaching, mentoring, career development and performance management
Skills and Attributes
- 10-15 years of experience working in an agency or branding company
- Strong sense of responsibility and commitment
- Client relationship builder
- Strategic, big picture thinker
- Knowledgeable about different facets of branding
- Multi-tasker
- Pro-active, enthusiastic and diplomatic
- Detail-oriented
- Leader, coach and mentor
- Excellent interpersonal skills, including problem/resolution
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