Define and execute test scripts across a wide variety of Wealth Management Field operational areas, including risk, service, branch management and home office functions; targeting controls that support inherent high and critical Field Management risks
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- Identify opportunities for operational improvement and/or remediation and assist with corresponding change management activities, including: requirements development, process design, policy/procedure revision, etc.
- Support a variety of operational risk management initiatives and special projects, including targeted risk assessments and remediation projects
- Prepare metrics reporting (including monthly and quarterly analysis) and disseminate trending reports to Field Management partners
- Work with Partner teams to analyze QA testing processes and identify opportunities for internal team efficiency gains
- Support the development and maintenance of team procedures, risk management tools and data repositories
Qualifications
- At least five (5) years of Financial services experience in internal audit, compliance and/or operational risk management disciplines (some managerial/supervisory experience preferred)
- Familiarity with the wealth management branch structure and/or branch operations is a plus
- Must be proficient in Microsoft Excel, Word and PowerPoint (familiarity with Access is a strong plus)
- Must be comfortable working closely with various business and information security functions
- Excellent written and verbal communications skills required
- Bachelor’s Degree, preferably in a business, engineering or technology discipline
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