• Responsible for Business Unit Development• competency and business development plans
• Responsible for people Management • involved in Hiring decisions, finalizing appraisals and development plans.
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• Responsible for customer Satisfaction and relationship building. Resource Utilization, Quality management.
• Provides overall direction to the project teams.
• Responsible for strategic planning for the business unit
Job Requirement
• Understands the business directions and trends related to the client's industry or domain; provides value-added solutions/suggestions to the client.
• Demonstrates understanding of the customer domain of activity, and responds to customer•s priority needs for service and support
• Demonstrates prowess in revenue forecasting and profitability management
• People Management
• Client Relationship skills
People Interactions
• Within own team or department at leadership/strategic level
• Contact with user/customer up to and including senior management.
• Contact with peers in the Organization and global senior management at strategic level.
Relevance
Qualifications
Domain Skills
SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Claims (Insurance) NA Required
* Proficiency Legends
Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
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