Design Program Manager Instagram Facebook Menlo Park

Job Description: • 2-minute read •
Design Program Managers at Facebook are passionate connectors and problem solvers. We support all operational aspects of the Product Design team to improve team communication, remove roadblocks, proactively identify issues before they impact the team and ensure the design team can spend their time making great products.

As a DPM for Instagram, you will help us both scale our capacity while increasing the quality of our work. Operationally, you are hyper-organized but flexible, a great communicator, cool under pressure, and a proactive driver of programs and process. You will manage and prioritize many requests and build a talented design resource pool to support work. Most importantly, you have a great appreciation for craft and design. You will enable great work to happen by ensuring obstacles are removed, and plans are organized and clear so that our designers have time to focus on what they do best - design.
Responsibilities

Scope, manage, prioritize and track multiple communication brand-related requests from teams across Instagram
Create bench of contract design talent with new resources or special skills while maintaining and strengthening existing relationships
Establish and maintain SOWs, contracts, POs and manage invoices, payments
Work closely with finance to ensure all paperwork is up to date and process is shared with other teams
Manage and improve creative process including holding kickoffs, writing scoping briefs, collecting feedback, and delivering final work to vendor and/or FB client
Work with external vendors to print, manufacture, deliver and distribute materials
Understand how a requested project fits into larger strategy and ensure design work is on target in message, tone, and brand we strive to communicate
Facilitate relationships between teams, moving process forward, finding resources, reworking schedules, raising concerns to appropriate owners early and resolving open issues that prevent progress
Hold the line when schedule or progress is in jeopardy while maintaining respectful relationships
Predict roadblocks and obstacles and establish meetings or integration points between teams
Prioritize competing needs with good reasoning and creative solutions
Build design resources to help teams find tools or information they need
Projects include: team building logos, posters and swag, educational tools, presentations for internal and external use, motion design work for in/out of product experiences, icons and spot illustrations, etc.
Requirements

Strong understanding of the creative process, design fundamentals, technologies, and trends
Experience clearly communicating creative direction and helpful design feedback
Ability to identify strong design portfolios / strong designers and build strong relationships
Design background with understanding of process from concept through production
Experience working with designers, copywriters, presenters
Experience building a consistent brand through visual style, tone, and voice
Ability to translate complex information and convey visually
Excellent design sense, deep experience translating what someone is trying to communicate visually
Ability translate feedback into actionable next steps for creative partners
Experience using Adobe Photoshop, Illustrator and other design packages a plus
Track record of operating independently, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner with relentless attention to detail
6+ years of experience in design-related project or program management roles

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