The Sr. Regional Loss Prevention Manager, NAFC is responsible for ensuring that their area of responsibility efficiently and effectively provides security services and asset (lives, buildings, equipment, data, & intellectual property) protection through design of physical infrastructure and processes across North American Fulfillment Centers.
Key Responsibilities include:
Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired outcomes are achieved to plan and in a timely manner
Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate
Effectively address security incidents including potential and actual work place violence incidents per policy as well as conduct testing of the incident response plans
Ensure that team members understand, align performance and actions with and can clearly articulate the vision and values of the organization and their department
Ensure Internal Controls per Sarbanes Oxley (SOX) requirements related to area are fulfilled
Work with cross functional teams to develop and deploy specific programs to motivate associates and staff to comply with policies, programs, and guidelines
Develop action steps to support internal customers in resolving identified issues and mitigating risks, including identified certified contractors who resolve physical security system issues
Lead crisis management planning and emergency response for facilities within the region using the National Incident Management System (NIMS)
Develop business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes
Recruit, hire, develop and retain candidates who raise the performance bar of the security services organization when needed
Coach and mentor at management level
Manage a high volume workload and in fast pace, complex, changing environment
Manage complex data streams and identify meaningful, actionable trends
Position can be based out of Phoenix, Ontario CA, Oakland CA or Seattle WA
Basic Qualifications
Basic Qualifications
7+ years of experience in one or all of the following disciplines; corporate security management, loss prevention, asset protection, transportation/supply chain security, guard force utilization, and investigations
4+ years experience in a customer service driven environment
4+ years leading loss prevention and inventory shrink reduction efforts
A completed Bachelor’s Degree from an accredited university or 2+ years Amazon experience
Proven ability to work with and effectively persuade facility site leaders and other key departments within organization.
Experience planning, scheduling and tracking project timelines and milestones using appropriate tools
Experience developing and delivering progress reports, proposals, requirements documentation, and presentations
Experience managing project scope changes, identifying potential crises, and devising contingency plans
Familiarity with security equipment such as intrusion detection devices, access control systems, and CCTVs
Proficient with MS Office Professional Suite, including intermediate knowledge of Excel
Experience leading teams and providing management, leadership and mentoring to team members as needed
Able to work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs
Up to 50% travel (domestic)
Preferred Qualifications
Preferred Qualifications
Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception Based Reporting, etc.
Experience with warehouse, distribution center, or electronic transaction based services
Familiarity with Lean Six Sigma concepts desired and certification is a plus
Interviewing and Interrogation experience desired and Wicklander and Zulawski certification is preferred
Workplace Violence and/or Business Continuity experience
CPP, PSP or CISSP certification.
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