Positions within this family work with business customers to determine how Business Intelligence information and analytic solutions can be leveraged to support business strategies, capabilities, and processes. Incumbents in this position are accountable for leading/performing full spectrum of business analysis functions for projects/programs of all complexity levels, including those with high Senior Management visibility. Working closely with the Enterprise Field Management organization, this position will use data/information to solve business problems and identify opportunities.
Primary Job Duties & Responsibilities Ensures that the business capability requirements align to the business intelligence and data strategy roadmaps Defines the capabilities that satisfy the broader business objectives and value proposition Review and provide business expertise to project requirements on Travelers business processes, products, and/or supporting systems Provides expertise in business analyst best practices in business intelligence; champions business intelligence business analyst practices by creating, refining, and executing new processes and providing support to other analysts Leads the ongoing rationalization of business intelligence assets to ensure they are providing utmost value for business outcomes Facilitates large, cross functional requirement sessions about complex information needs and documents requirements; includes working with stakeholders to prioritize requirements based on BI capabilities and business needs Ensures that business intelligence requirements are compliant, auditable, unambiguous and understood clearly by all business and IT stakeholders; communicates the bigger picture of requirements and solves communication issues across multiple assignments Ensures that business intelligence solution meets the business objectives and is aligned with the business intelligence roadmap Comment: The above feasibility responsibility not reflected previously Aids in demand management including business prioritization, impact analysis of business processes, and relationship management with business partners community. Design and implement business analyst best practices Responsible for developing best practices regarding implementation readiness, user adoption, support, including communication, training and rollout plans on business intelligence solutions Aids in the determination and consistency of the requirement gathering process and approach for the project. Responsible for managing and fostering collaborative business and IT relationships Recommends and ensures to all data management practices and governance Point of contact for business throughout and after project implementation. Understands the business functions, processes, and overall business strategies. Utilizes project management practices when applicable Partners with more senior leaders to ensure that data management practices and governance are adhered to. Leads complex projects as required, including those with Senior Management accountability. Coaches, mentors and develops team members.
Job Specific & Technical Skills & Competencies Demonstrated advanced analytic and diagnostic skills. Demonstrated advanced interpersonal skills. Demonstrated advanced communication and presentation skills Ability to work independently and as a part of a team. Intermediate project management skills. Demonstrated ability to see results to completion and to lead others to do so as well. Demonstrated ability to influence others across levels of organization and lead others. Advanced business acumen. Seeks opportunities to learn and to influence others. Advanced problem solving and decision making skills Experience and ability using Business Intelligence tools (as an end user) preferred. Conceptual data modeling ability preferred Ability to interact effectively with others across functions and levels within organization Ability to think strategically Ability to consider others┐ ideas seriously and accept feedback. Build and maintain credibility with others If incumbent leads others, advanced leadership skills including ability to: Leverage Differences Manage in participative manner Develop employees Advanced skill/competency level: demonstrates advanced knowledge and ability; can apply the competency in new or complex situations. May guide other professionals.
Education, Work Experience & Knowledge Typically has a minimum of 6-8 years' business analysis or related experience.
Minimum of 4 years supporting the development of Business Intelligence solutions required.
Minimum of 2 years in leadership role on projects required.
Minimum of 2-3 years of management experience preferred.
Thorough understanding of the business functions, processes, and overall business strategies.
Thorough Knowledge: Possesses advanced knowledge of subject matter in order to solve unusual as well as common work problems and advise on technical matters and to serve as a resource to organization.
Physical Requirements Operates standard office equipment
Requires extended periods of computer use
Requires extended periods of sitting
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