U.S. Consumer Markets IT is actively searching for an IT Director of Software Development. In this position, you will lead a team of IT professionals to build and support a portfolio of software products supporting our multi-channel insurance professionals, including web applications, web services, and telephony systems. The IT team is directly aligned to the U.S. Consumer Markets business unit which ranks #5 in personal auto and property premium. We are a market leader in distribution capabilities, offering customers unrivaled access to our products and services through multiple channels.
Develops and implements business and/or IT vision, critical success factors and operating plans; develops and communicates department/enterprise vision, strategies, critical success factors and plans; develops high level migration plans. Anticipates and manages technology evolution and relates it to business solutions. Sets direction based on alignment to business and overall technology standards.
Hires and manages lower level managers and may hire and manage individual contributors; coaches and counsels team members, especially managers regarding management techniques. Determines and manages staffing strategy and plan (# of FTEs, skills needed, depth of experience, internal and external staffing mix) consistent with the needs of the department. Ensures decisions related to hiring, firing and promotions are executed.
Job Responsibilities:
Defines individual performance objectives and development plans and ensures alignment with project and department objectives.
Appraises and evaluates department and individual performance and makes compensation recommendations; oversees the appraisal process.
Initiates and fosters business partnerships with current and potential clients, vendors, IT executives, and senior business executives; develops relationships that promote trust and increase efficiency and effectiveness; balances individual client needs with business priorities assuring alignment with the business strategies and objectives.
Establishes financial plan for department and manages to plan; ensures project financial plans are met by managers in department. Jointly establishes financial targets with business partners.
Oversees the development, implementation and execution of multiple projects ensuring scope and schedule are established for projects; oversees operating plan and resource allocation for the department, including prioritization and staff deployment; acts based on changed priorities.
Formulates and executes process and organizational improvement direction and programs which enhance overall effectiveness; proactively seeks ways to improve human resource and other management processes. Understands business process, issues/problems and applies appropriate IT standards and solutions.
Develops and maintains a network of industry contacts; performs or directs research on industry trends, competitors, business and IT products; analyzes trends and makes strategic and tactical recommendations.
Ensures system, technical and product architectures are aligned with business objectives.
Qualifications:
Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred.
Generally more than 10 years related experience with 5 years in leadership role.
In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.
In-depth knowledge of business operations, objectives and strategies.
In-depth knowledge of project planning methodologies and tools and IT standards and guidelines.
Advanced knowledge of management concepts, practices and techniques.
Ability to promote a team environment consisting of several teams.
Highly developed negotiation, facilitation and consensus building skills.
Highly developed oral and written communication skills; strong presentation skills.
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