Friday, March 18, 2016

Director Sales Microsoft New York City

• 2-minute read •
Job Description:
The Sales Director position is a senior sales management position ideally suited for a highly motivated, results driven and dynamic sales leader. It's essential that candidates for this position have the management, leadership and business skills required to motivate a team of experienced sellers and drive services sales associated with Microsoft Solutions and Offerings to commercial large-enterprise customers in New York.
Primary responsibilities include: Developing, coaching and maintaining a highly successful sales team that produces a healthy Microsoft Enterprise Services Sales Pipeline; Driving development of account business/growth plans; Increasing customer satisfaction; Meeting externally billed services revenue commitments; Involvement in offering deployment and sales readiness efforts; Partnering closely with the Enterprise Services Resource Practice Mangers, Enterprise and HQ Sales teams and Operations; and Managing the Enterprise sales efforts including enterprise annuity business, sales processing, sales forecasting, penetration tracking and reporting and overall sales execution for their area of responsibility.

In addition, in order to understand the client business objectives, to ensure the delivery of quality services engagements, and to continuously benchmark and evolve the business over time, the SSM will drive interaction with clients at all levels of the organization.

The leadership outcome should result in Services business growth and ultimately long-term, predictable revenue growth. Success is measured by Services Sales quota/plan and Rhythm of the Business Scorecard metrics that are met or exceeded (as defined by FY commitments); by meeting or exceeding sales team targets; by the effective use of empowerment; by demonstration of sound business judgment; and by positive feedback or scores/ratings on Manager Feedback and Workgroup Health Index (WHI).

The SSM role adds value to customers by providing an executive presence and continuity to customers at the subsidiary or district level. Success in this regard is measured by customer satisfaction scores and anecdotal feedback, an expanded # of customer contacts and increased Services penetration into other areas of the customer’s business.

The SSM candidate must have reference ability experience growing and managing an enterprise services pipeline. The candidate must have superior, expert sales leadership, business development and business management skills. The candidate should demonstrate an expert level of proficiency in conflict and negotiation management. Depth of experience in a variety of applicable technologies is recommended and strong services business knowledge is needed. This individual must be able to understand and articulate Microsoft’s strategy and vision to a variety of audiences.

Knowledge of Enterprise Services Sales frameworks is preferred. The ideal candidate will have credibility with enterprise customers, deep solutions and selling experience and flexibility. Demonstrated ability to lead through a position of influence is a requirement of the position as is strategic thinking, demonstrated results, and the capability to transform organizations.

Responsibilities include:
• Manage a team of Services Executives in an extremely competitive market Develop and sell high value service capabilities and offerings which drive Microsoft product sales and product deployments in the Enterprise segment
• Develop and manage a professional Enterprise Services organization while motivating people, supporting Microsoft diversity efforts, attracting and retaining great talent and developing quality/capability of services professionals.
• Ensure quality execution of customer services, strategies, capabilities, and offerings with a high customer value in the industry.
• Develop and maintain executive relationships with customers, and EPG (Enterprise Partner Group) Sales colleagues.
• The candidate will have a minimum of 10 years' experience in IT-focused sales management with a BA/BS degree. Services sales and delivery experience preferred.
• This position will be located in Microsoft's New York City office and include all of New York.

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