Reporting to the VP of Teaching and Learning, the Director, Mobile Product Management is responsible for setting Blackboard’s mobile product strategy. He/She will combine feedback from industry management, sales, marketing, development, customers and prospects to set the strategic vision and lead the execution of new mobile solutions and features. Blackboard is actively reimagining education with a focus on the needs of the learner and the Director, Mobile Product Management will work to define a mobile strategy that is end user focused with primary attention on the needs of the learner.
This position is expected in time to lead a team of product managers who gather and prioritize product and customer requirements, evaluate competitive offerings, define the product vision, and work closely with user experience and development to deliver a remarkable product. Equally important, this position includes working with sales, marketing, industry management and support to ensure our product supports Blackboard’s business model and is helping us to grow revenue and profitability.
The Product Manager is expected to:
Gather and analyze feedback from sales, marketing, development, industry management and the market including Win/Loss analysis
Conduct user research to determine the most important ways that Blackboard can solve learner problems with mobile solutions.
Work with Product Management for other Blackboard products and Industry Management to ensure a cohesive corporate product strategy and growing solutions benefits for customers with multiple Bb technologies
Lead our internal process to define the mobile product strategy, roadmap and priorities.
Document the product line direction in a product roadmap. Manage external communication of “futures” both publicly and under NDA
Oversee the development of the product business case, prioritized product backlogs and use cases for product features
Monitor the status of development projects supporting new features
Oversee business-level verification and market beta testing of new capabilities
Serve as subject matter expert for Sales Enablement and Market Readiness activities.
Become an expert on other products in the marketplace
Be a go-to person and strategic leader within the company
Represent the company and speak at key industry conferences
Travel up to 20% of the time
Desired experience and expertise:
Experience as a Product Manager for a software product, ideally mobile applications (B2B experience and Education technology experience preferred)
Experience with agile development processes
Passion for education and technology solutions for learners and educators
"Roll-up-your-sleeves" entrepreneurial, startup attitude
Natural ability to relate to customers and prospects
Ability to work collaboratively with different stakeholders to achieve consensus and move projects forward rapidly
Bachelor's degree (MBA or other Master's preferred)
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